Image and customer service tracking survey for e-consumables with a focus on customer retention and acquisition.
dc.contributor.advisor | Thomsom, Elza. | |
dc.contributor.author | Wallbridge, Ross Grantly. | |
dc.date.accessioned | 2016-06-23T06:19:10Z | |
dc.date.available | 2016-06-23T06:19:10Z | |
dc.date.created | 2003 | |
dc.date.issued | 2003 | |
dc.description | M.B.A. University of Natal, Durban 2003 | en_US |
dc.description.abstract | Abstract available in PDF file. | en_US |
dc.identifier.uri | http://hdl.handle.net/10413/13080 | |
dc.language.iso | en_ZA | en_US |
dc.subject | Consumer research. | en_US |
dc.subject | Customer service. | en_US |
dc.subject | Dissertations, Academic--University of Natal (Durban) | en_US |
dc.subject | Consumers--Research. | en_US |
dc.subject | Customer services. | en_US |
dc.title | Image and customer service tracking survey for e-consumables with a focus on customer retention and acquisition. | en_US |
dc.type | Thesis | en_US |