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ResearchSpace is the institutional repository of the University of KwaZulu-Natal, unlocking knowledge, empowering impact, and preserving UKZN's research legacy.

 

 

Recent Submissions

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Exploring the livelihoods of ride-hailing drivers in Polokwane’s central business district.
(2024) Morakaladi, Choene Arthur.; Chasomeris, Mihalis Georgiou.
This study investigated ride-hailing drivers' livelihoods in the City of Polokwane, Limpopo Province. This qualitative exploration provided an understanding of the industry's dynamics by directly incorporating the experiences and perspectives of drivers. Through in-depth interviews with 15 ride-hailing drivers, thematic analysis and NVivo software revealed multifaceted challenges impacting income levels. Surge pricing, access to resources, safety concerns, competition regulation, driver incentives, financial planning, app efficiency, and the potential benefits of loyalty programmes all emerged as pivotal factors influencing the livelihoods of ride-hailing professionals. Beyond highlighting challenges, the study uncovers potential avenues for improvement, including exploring loyalty programmes. By assessing the feasibility and benefits of loyalty initiatives, the research opens a discourse on how such programmes could contribute to the livelihoods of ride-hailing drivers. As the ride-hailing industry continues to evolve, understanding these factors becomes imperative for developing initiatives that foster a sustainable and supportive environment for those driving the industry forward. The study not only contributes valuable insights into the complex dynamics inherent in the ride-hailing sector but also provides specific recommendations aimed at enhancing the overall well-being and financial resilience of the drivers.
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The impact of irregular expenditure and non-compliance on the financial sustainability of the eThekwini Municipality.
(2023) Mdluli, Brian Ayanda.; Pelser, Theunis Gert.; Dubihlela, Jobo.
Municipal Financial Management Act No.56 of 2003 (MFMA) was passed by the National Treasury to ensure the effective management of municipal finances. The Act requires that municipalities should have sound and sustainable management of their financial affairs and establish measures to prevent irregular expenditure. However, there have been persistent irregular expenditure reports every year, which is an indication of non – compliance. The study's main aim is to investigate the impact of irregular expenditure and non-compliance on the financial sustainability of the eThekwini Municipality. The research addresses the following questions: ⮚ What is irregular expenditure in the eThekwini municipality as described by Supply Chain Management (SCM) and Municipal Financial Management Act (MFMA)? ⮚ What is the implication of non-compliance with the Supply Chain Management (SCM) and Municipal Financial Management Act (MFMA)? ⮚ Why has eThekwini municipality not implemented measures to keep irregular expenditure as low as possible? ⮚ What actions have been taken to decrease the growing number of irregular expenditures and corruption? Despite the MFMA's being passed into law, research shows that several legislative Acts related to municipal finance management are in place to guarantee better municipal budgeting and effective procedures for controlling spending. The literature was made up of books, journal articles, laws, and government policy documents. A qualitative research strategy provided the most effective tools to investigate the study topic. Interviews with 20 top officials who are important figures in the Municipality were scheduled to gather data. These officials included members of the provincial and local governments, and the auditor general. Data was analyzed using content analysis. According to the report, the eThekwini Municipality has become unstable because of the improper hiring of officials and a high rate of senior and experienced personnel turnover. Other difficulties were the Internal Audit unit's insufficient capacity and the absence of an independent audit committee to ensure a functional and effective Internal Audit unit and compliance with supply chain management principles. The report suggests that a highly competent Chief Financial Officer (CFO), Deputy City Manager of Trading Services, Head of Expenditure, and Internal Audit unit be appointed to improve governance. It also advises that an independent Audit Committee be established.
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Implementation of the national policy framework for women empowerment and gender equality in iMpendle Local Municipality in KwaZulu-Natal.
(2023) Khonjelwayo, Mthunzi Sfiso.; Zondi, Sakhile Isaac.
This study is a review of the implementation of the South Africa’s National Policy Framework for Women Empowerment and Gender Equality (WEGEP) in local government with specific reference ti iMpendle Local Municipality. WEGEP is a policy framework that aims to establish a clear vision and strategies to guide the process of formulating and implementing women empowerment and gender equality policies, procedures and practices. Furthermore, WEGEP serves to ensure equal rights and opportunities for South African women, with specific reference to the South African public sector. The study’s primary aim was to examine, understand, critique and offer recommendations on how WEGEP implementation might better the lived experiences of women in iMpendle Local Municipality. The target population for the study was clustered into three divisions: women managers in municipal administration, women councilors in political administration, and women in traditional council leadership. The municipal administration had 104 employees, of which 67 were women, but only 17 were sectional managers and 1 executive manager, with respect to councilors, they were 6, as well as 3 traditional leaders. A total of 30 participants were purposively identified and clustered for data collection, and 27 were available for interviews. In terms of data analysis, a mixture of content and thematic analyses were used. The study was underpinned by a conceptual framework, the 5 C protocol of policy implementation. The findings of this study explored a lack of implementation programme, change management, monitoring and evaluation of WEGEP in local government, with specific reference to iMpendle Local Municipality. The study will contribute to a body of knowledge to iMpendle Local Municipality and iMpendle Community. A section of this study will contribute towards building a capable state in Southern Africa: perspective for governance and public policy book chapter. The study findings revealed that there is no implementation programme and monitoring or evaluating plans to ensure that women benefit from WEGEP. Furthermore, there is no change in management to ensure proper the implementation of public policies within the jurisdiction of iMpendle Local Municipality. However, the lack of knowledge and implementation plans make it impossible to ensure consistent women empowerment and gender equality. The study concludes with proposals for change management model as a contribution to knowledge.
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Indigenous knowledge and participatory rural development in Mabheleni, Umzumbe Municipality, KwaZulu-Natal, South Africa.
(2023) Mseleku, Zethembe.; Narsiah, Inbersagran.
This study aimed to explore the contribution of indigenous knowledge to participatory rural development in Mabheleni, a rural community in KwaZulu-Natal, South Africa. Drawing from the lenses of deliberative democracy, the study explored the role of indigenous knowledge in participatory rural development in Mabheleni; identified the challenges impeding the use of indigenous knowledge to stimulate rural development in Mabheleni; identified the opportunities for effective use of indigenous knowledge to promote rural development in Mabheleni and, explored the strategies used by people living in Mabheleni to preserve their indigenous knowledge. Semi-structured interviews and a focus group discussion were conducted with 20 participants in Mabheleni. All participants were selected through a purposive sampling technique and data was analyzed through thematic analysis. The results indicate that although indigenous knowledge is deemed crucial for the development in Mabheleni, it is not effectively used in rural development initiatives. While local people in Mabheleni use their indigenous knowledge to sustain their livelihoods at a household level, their indigenous knowledge is overlooked in rural development initiatives. This problem is attributed to two main reasons: first, Western scientific knowledge is given priority in informing rural development in Mabheleni. Second, government officials often use a top-down approach in decision making about rural development initiatives in Mabheleni, a practice which excludes indigenous people in their development. Thus, the role of indigenous knowledge in rural development in Mabheleni remains unclear and minimal.
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Is servant leadership radical enough for the 21st century? the case study of an information technology company in South Africa.
(2022) Shandu, Phelisa.; Taylor, Simon Michael.
The COVID-19 pandemic had an impact on both work and daily life, which is what motivated this investigation. In addition to causing worldwide turbulence, the pandemic has challenged well-established leadership models. It suddenly became a norm for millions of people, particularly knowledge workers, to work remotely. For most organizations with remote workers for the first time the shift has resulted in a different dynamic from the management perspective. Considering the uncertainties and complexities associated with the pandemic, the question is whether servant leadership can deliver a leadership approach that can cope with the challenges of the modern workplace. A qualitative study was conducted with a purposeful sample of IT professionals from a Cape Town-based private company. A sample of line managers from the selected company was included in the study. Study participants were interviewed through Microsoft Teams for 45-60 minutes and digitally recorded for later review. Prior to the interviews the participants were required to complete an online Google questionnaire to understand their values and beliefs. An analysis of the interview transcripts and observations for common themes was conducted using content analysis. The study’s results revealed that servant leadership, if effectively implemented, can benefit an organization, allowing employees to feel cared for and trusted, thus motivating them to provide quality service to clients. Servant leadership can also strengthen learning organizations through talent development and retention. Future directions for research are presented, along with limitations of this study.