Perceptions of nepotism and cronyism on employee’s job satisfaction in the public sector: a case study of iLembe District Municipality.

Abstract

ABSTRACT This study evaluated the perception of nepotism and cronyism on employee job satisfaction at ILembe District Municipality which is a district municipality in a local government sphere of South African government. Nepotism and cronyism are on the rise despite public outcries against its existence in society and especially its prevalence in local government institutions. In the Republic of South Africa, nepotism and cronyism are perceived to be linked to corruption and viewed seriously as the cause of incompetent recruits to the high positions of strategic nature as well as the cause of a lack of service delivery. This study reviewed the extent of the perceived practice of nepotism and cronyism in the municipality, examined the merits and demerits of the practice of nepotism and the relationship between nepotism and cronyism on employee job satisfaction. A descriptive research design was used, and it involved in- depth collecting and analysis of data. The research data collection was facilitated through the use of the quantitative data technique in the form of questionnaires for the primary research, published journals, and other related credible online publications for the secondary research. The research found that there is a negative relationship between nepotism and employee job satisfaction. The majority of the employees confirmed that the higher the perception of the practice of nepotism and cronyism, the lower the levels of employee job satisfaction. The research also revealed how the employees viewed the importance of rewards for the job well done. This seemed to be a general concern amongst the employees as most felt they were not compensated according to their efforts. The research results also brought a new dynamic issue, where majority of respondents confirmed that they could get used to nepotism if they were working with their relatives and not that of their superior. The findings have led the study to conclude that platforms to engage freely about the concerns over the practice of nepotism and cronyism must be created to encourage participation and freedom of speech in the municipality. The management needs to understand the effects that can be caused by employee’s dissatisfaction. These may result in lack of motivation, lack of productivity, sub-standard basic services and high staff turnover. As covered in the literature review, there are various tools to assist in boosting staff moral and increase employee job satisfaction.