Understanding the factors that contribute to happiness at work within the South African financial, retail and medical corporate sectors.

Abstract

This study aims to explore the factors that contribute to happiness in financial, retail and medical institutions within South Africa. The study used a qualitative approach to gather and interpret data which resulted in a happiness model that can be applied in the institutions that contributed to the research. A key recommendation is to ensure that international models are not applied in organisations without adequate integration as it may not be applicable to our unique South African organisations.