Access to justice : the role of community-based paralegals in community restorative justice in rural KwaZulu-Natal.
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Date
2014
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Abstract
Access to justice in rural KwaZulu-Natal is wholly inadequate, particularly where domestic violence
is concerned. Despite the enactment of post-1994 criminal justice statutory frameworks, the majority
of women living in rural areas experience barriers to justice. Yet the fight against injustice cannot be
left solely to the police, lawyers and courts. Rather, there is a need to involve other stakeholders, such
as ordinary people, non-governmental organizations (NGOs) and traditional authorities.
This research study investigates whether and how community-based paralegals (CBPs) facilitate
access to justice. It explores the role of paralegals in community restorative justice through four rural
community-based advice offices under the umbrella of the Centre for Community Justice and
Development (CCJD), an NGO in Pietermaritzburg. The four community advice offices under study
in rural KwaZulu-Natal are Bulwer, Ixopo, Madadeni and New Hanover. The study examines the
interrelationship between restorative justice, community-based paralegals and domestic violence with
specific reference to the Domestic Violence Act (No. 116 of 1998). Underlying the domestic violence
lens adopted to explore the role of CBPs in community restorative justice are philosophical
worldviews of pragmatism to determine what works under the circumstances and advocacyparticipation
to give voice to the study participants.
The study employs a socio-legal, qualitative research design supported by statistical case intake and
outcome data. A meta-conceptual framework allowed a multiple-case study strategy that applies
several units of analysis and draws upon multiple sources of evidence. The research findings reveal
the connection between the engagement of paralegals by rural community members and the role of
paralegals in handling domestic violence cases in an environment of legal pluralism. Furthermore,
findings show that while paralegals straddle criminal, traditional and informal justice systems to
address the legal needs of rural women, contrary to mainstream literature, domestic violence cases can
be resolved through community restorative justice. Findings demonstrate that the Domestic Violence
Act fails to meet the needs of victims of domestic violence who seek family sustainability.
The community restorative justice practices of CBPs directed toward domestic violence fill a justice
gap created by contradictions between rule of law orthodoxy and customary law. Based upon the role
of CBPs in advancing access to justice through community restorative justice, the study concludes
with process theory-building for forum shopping and communication pragmatism and suggests a
private-based conceptual model for community-based paralegals addressing domestic violence cases
through community restorative justice. Practical implications for law and policy and a way forward
for community restorative justice in rural areas are also presented along with visions of future
research.
Description
Doctor of Administration in Management Studies. University of KwaZulu-Natal, Durban 2014.
Keywords
Theses - Public Administration.