The effects of training and development on employee performance at Food Lover’s Market in Gauteng.

Abstract

In the field of human resource management, training and development is the field concerned with organisational activity aimed at improving the performance of individuals and groups in an organisational setting. It has been known by several names, including employee development, human resource development, and learning and development. This study investigates the effect of training and development on employee performance with a case study of Food Lover’s Market, in the Gauteng Province. Literature review, based on other scholars contribution to the topic, discussed the concept of training, concept of development, concept of training and development, training and development and it’s role, learning organisations and its strategic alignment to training and development, types of training, training development and its process, the concept of employee performance, views and challenges of training managers/ practitioners in implementing training, approaches to training and development, the importance of performance measurement, evaluation, and feedback, and as a conclusion to this chapter, Is there a link between training and development and employee performance? This study made use of a quantitative research methodology. Data was collected across a population through random sampling of 170 employees from the 3 Food Lover’s Market Corporate Stores out of the total of 12 stores based in the Gauteng Province. The sample included, regional managers, store managers, departmental managers, supervisors, merchandisers, and all general assistant employee staff members of Food Lover’s Market. Primary data was collected by use of structured questionnaire as the instrument of survey across the divisions. Responses were analysed using both descriptive and graphical techniques and displayed in numbers and figures. The conclusion of the study revealed that there is a relationship observed that training and development influences employee performance and detailed recommendations were provided to the Food Lover’s Market.