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Investigation of poor service delivery of road infrastructure in uMshwathi local municipality.

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This study examines the poor service delivery of road infrastructure development in uMshwathi local municipality, in the Kwa Zulu Natal province. The study seeks fundamental evidence that points out the prolonged poor road infrastructure development and verification of the challenges that beget the status quo. The extant literature notes that inadequate road infrastructure is more prominent in municipal wards falling under traditional authority (Ingonyama Trust) while the municipal wards enjoy adequate road infrastructure. This study adopted a qualitative exploratory research approach. Document analysis was conducted to gain their insight and understanding of the challenges and impact of poor road infrastructure on the livelihood of the people. The qualitative analysis allowed for an in-depth analysis of both institutional and structural challenges of road infrastructure and its impact on the livelihoods of residents thereof. Umshwathi municipality is a land dominated by agricultural landscapes and derives its economy from mainly farming, while the residents practice large-scale subsistence and commercial farming. Road infrastructure development becomes a critical component and the only solution to assist residents to diversify their economy and ease travel. However, the majority of its rural dwellers still live in abject poverty and are very much excluded from participating in some commercial activities and enjoying all the liberties accorded to them in the South African Constitution. Poor road infrastructure development in the municipality especially in the rural sectors causes this exclusion. Poor road infrastructure development is caused by a lack of synergy between national and local governance structures and dilemmas brought about by institutional and structural challenges. The poor road infrastructure development affects negatively the residents, as well as their livelihood and welfare, is hampered; thus, creating secondary challenges for the community.


Master’s Degree. University of KwaZulu-Natal, Durban.


Auditor-general, BRICS, Infrastructure