The impact of motivation on employee performance: a case study of Diageo SA manufacturing plant based in Isipingo.

Abstract

The main purpose of this study is finding impact of motivation on employee performance. The study used Diageo SA manufacturing plant as the case study. The study used a quantitative approach and descriptive research design. The target population was 120 employees of Diageo SA, a manufacturing company based in Isipingo. The census sampling techniques was used in this study and thus determined the sample size of the study to be 120. This study was completed in the form of a closed ended questionnaire survey using a five-point Likert scale sent to employees of Diageo SA manufacturing plant. The data collected from the close ended questionnaire was captured on excel and coded and analysed using a Statistical Package for Social Sciences (SPSS) version 20. The descriptive statistics were used in analysing the data. The Cronbach’s test was be used to test the validity and reliability of results. The study revealed that well motivated employees always have good attitude towards their work. The study showed that it is vital for line managers to motivate their subordinates. The study showed that employees with good relationship with their managers and co-workers has the positive influence on the level of performance. The study showed that employees believe that money is the very important incentive to work motivation. This study indicated that having an authority to make decision increases performance, the good management team is a critical component of running a successful organisation. The study concluded that well motivated employees will always perform better hence Diageo SA, manufacturing plant, Isipingo needs to ensure employees are well motivated to sustain employee performance that will yield to improved organisational performance. The study concludes that providing authority to take decisions enables employees to be motivated and enhance employee performance. The study concludes that monetary incentives, non-monetary rewards, employee recognition, realistic and attainable goals, challenges in the work place, having recreational centers such as a gym and nature of work are factors that affect employee motivation. The study recommends that management of Diageo SA revise the motivational strategy to ensure that employee have more decision-making power.