The impact of strategic leadership principles on business growth and financial sustainability: A Rand Water case study.

Abstract

This document entails a research study conducted at Rand Water with the aim of exploring the impact of strategic leadership principles on achieving business growth and sustainability. The study objectives and research questions were formulated to respond to the study’s aim adequately. A literature review was conducted covering all the major topics and theories relevant to the study, including strategic leadership, revenue growth, financial sustainability, and relevant legislation. A research methodology was developed to stipulate the research process. After considering various research methodologies, a qualitative case study research design was found to be more suitable for this research. This resulted in an inductive approach being utilized. The research population for this study was Rand Water managers in general, while the target population was managers at the middle management level and above. Data was collected through semistructured interviews, which were recorded and transcribed using MS Teams. The data was then analyzed using NVivo software based on thematic analysis. Initial codes were then developed and analyzed until the main codes were established. The main themes generated through this process were leadership, revenue growth, profitability, and sustainability It was concluded that Rand Water managers generally fully apply five of the seven strategic leadership principles to varying degrees. This represents a 72% application of the strategic leadership principles. The most embraced principles were found to be strategic partnerships, future-oriented strategies, and evidence-based decision-making. However, challenges remain in implementing new initiatives and maintaining ethical standards. Despite these challenges, it was found that Rand Water managed to sustain revenue growth and profitability, demonstrating the effectiveness of its strategic leadership. It was also concluded that the relationship between strategic leadership principles and both revenue growth and sustainability was direct and symmetrical. The four pieces of legislation that are crucial for Rand Water’s growth and sustainability were also identified. Recommendations that respond to the research objective and questions were also derived from the findings and conclusions. This study addresses growth and sustainability challenges for water utilities by recommending policy and legislative changes. It ensures reliable water supply and water security and adds to leadership and strategic knowledge through a practical case study.