Investigating strategies to improve employee job satisfaction in the University of KwaZulu-Natal College of Health Sciences.

Abstract

Employee job satisfaction is a crucial factor in promoting organisational success and overall well-being. This study aimed to investigate strategies for enhancing job satisfaction within the UKZN College of Health Sciences. Through a comprehensive review of literature and empirical research, this study identifies key determinants of job satisfaction and explores effective approaches for its improvement. Despite dedication of the UKZN College of Health Sciences to excellence, there can be issues with employee job satisfaction that need to be resolved. Employee morale, productivity and retention may be affected by the demanding nature of the healthcare and academic sectors as well as certain administrative challenges. According to preliminary research, supportive leadership, opportunities for skills development, work-life balance, recognition, and meaningful involvement are all important elements that have a great impact on how happy individuals are at work at the College of Health Sciences. These results suggest that implementing leadership development programs, creating clear career development pathways, encouraging flexible work arrangements, implementing recognition and reward systems, and fostering an environment of open communication and employee involvement are all potential ways to increase job satisfaction. A wider sample size of 132 employees received quantitative questionnaires using an online link called Forms, guaranteeing diversified representation across jobs and departments. A total of 42 questionnaires were returned. Validated scales that measure many aspects of job satisfaction, including leadership, work environment, recognition and career growth were included in the surveys. To find correlations, trends, and overall job satisfaction levels, statistical software was used to collect and evaluate quantitative data. The study's findings give significant insights into the elements impacting on job satisfaction at the UKZN College of Health Sciences, as well as practical recommendations for improving employee well-being and organisational success at the college. Among the discoveries, balancing challenging academic tasks with personal life emerged as a major element determining job happiness, promoting worklife balance, and providing remote employment or flexible hours.