Case studies of employees engagement and organisational performance in Durban.

Abstract

Employee engagement is becoming a more prominent discussion in the present day workplace. Interest in this notion has been stimulated by the fact that it is not enough for employees to be present at work, but also to be zealous about their work. Previous studies proved that engaged employees’s productivity levels are always high. The purpose of this study is to analyse the relationship between “Employee Engagement and Organisational Performance” in two closed corporations (CC) in Umbilo, Durban. A quantitative research method was used. Data for this study was collected from Thorbin Developments, CC and Dive Factory, CC., via questionnaires. The target population were all (60) employees in these CCs. Due to the smaller size of the targeted population, the questionnaires were sent to all 60 participants. Fifty-four of the respondents completed the questionnaire comprising a response rate of ninety percent (90.0%). The results indicated that there is a strong relationship between the antecedents: supportive leadership, team & co-worker relationships, compensation & benefits, organisational environment & justice, training & development and employee engagement. Employee engagement was found to be the mediator of the listed antecedents where organisational performance was positively associated. This research provides a contribution for Thorbin Developments CC, Dive Factory CC, various managers and academia. Insights were provided on how employee engagement boosts organisational performance. It also presents an insight into practical and theoretical suggestions, which will help the employees of both CCs to be more productive.