The role of postgraduate business qualifications in the performance of technical managers at Alco NCP.

Abstract

Postgraduate business qualifications can play a pivotal role in the development of a technical manager’s career. The purpose of this study is to explore the role of postgraduate business qualifications on the performance of technical managers at Alco NCP. Furthermore, for the value of their postgraduate business qualifications to be recognised beyond the paper the degree is represented by. In reviewing the literature from a global perspective and other similar emerging markets to the South African market that Alco NCP is based in, there is a propensity towards those with postgraduate business qualifications that are acquired from internationally renowned universities to be trusted with senior management and executive roles. Combined main and expanded theoretical frameworks were used in this study, as the basis of technical management lends from the broader theories attached to management and leadership. The study then explores the role of postgraduate business qualifications in the performance of technical managers at Alco NCP through on the ground data collection from existing technical managers – through conducting interviews and observation, which are qualitative data collection methods. After analysing the study results, it was found that the Alco NCP company culture is still despondent towards empowering technical managers with postgraduate business qualifications. There were varying opinions within the participants on the degree of importance of possessing a postgraduate business qualification as a technical manager. Overall, this study asserts that at Alco NCP, a technical manager who is conceptually, technically and human/socially skilled understands and better decides the actions and measures to be taken in their field of work.