Balanced scorecard usage as performance measurement tool for hotel and restaurant SME’s growth strategy.
dc.contributor.advisor | Migiro, Stephen Oseko. | |
dc.contributor.author | Dlamini, Bafana Wilson. | |
dc.date.accessioned | 2022-07-26T12:01:18Z | |
dc.date.available | 2022-07-26T12:01:18Z | |
dc.date.created | 2020 | |
dc.date.issued | 2020 | |
dc.description | Doctoral Degrees. University of KwaZulu-Natal, Durban. | en_US |
dc.description.abstract | Abstract available in PDF. | en_US |
dc.identifier.uri | https://researchspace.ukzn.ac.za/handle/10413/20686 | |
dc.language.iso | en | en_US |
dc.subject.other | Hotel and tourism-SMEs. | en_US |
dc.subject.other | Customer perspectives. | en_US |
dc.subject.other | Critical success factors. | en_US |
dc.subject.other | Performance measures. | en_US |
dc.title | Balanced scorecard usage as performance measurement tool for hotel and restaurant SME’s growth strategy. | en_US |
dc.type | Thesis | en_US |