Examining the factors affecting employee retention at an agricultural public entity in KwaZulu-Natal, South Africa.

Abstract

Employee retention is crucial for the long-term success and the stability of an organisation. The retention of qualified, skilled and experienced employees allows for continuity, preservation of institutional knowledge, and it reduces the costs that are associated with high employee turnover. These costs include recruitment, induction, and various on-boarding trainings which cause a dent in the organisation’s annual fiscus. Previous studies have pointed out the important role that leadership and human resources play in achieving employee retention. The aim of the study was to examine the factors affecting employee retention at this organisation, with the view to suggest initiatives that management can implement to promote employee retention. The qualitative research approach was employed, and semi-structured interviews were conducted with 12 participants who were purposively selected. Data were analysed using thematic analysis. The study highlights the importance of employee retention, job security, and limiting the constant change in executive management. It further highlights a lack of professional development opportunities, unsatisfactory compensation packages, and poor communication in the organisation. The study recommends that the organisation considers long-term employment contracts, have stability to employing the management, and adopt strategies for career pathing and effective communication.