• Login
    View Item 
    •   ResearchSpace Home
    • College of Law and Management Studies
    • School of Management, IT and Governance
    • Information Systems and Technology
    • Masters Degrees (Information Systems and Technology)
    • View Item
    •   ResearchSpace Home
    • College of Law and Management Studies
    • School of Management, IT and Governance
    • Information Systems and Technology
    • Masters Degrees (Information Systems and Technology)
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Determinants of ICT adoption by small and medium enterprises in Pietermaritzburg.

    Thumbnail
    View/Open
    Ngidi_Nsikelelo_Vincent_2019.pdf (1.572Mb)
    Date
    2019
    Author
    Ngidi, Nsikelelo Vincent.
    Metadata
    Show full item record
    Abstract
    Information and Communication Technology (ICT) has been a major contributor to world economic growth. ICT plays a vital role when it comes to the growth of Small and Medium Enterprises (SMEs). In developed countries, SMEs are making use of ICTs to support their business functions although this has not been the case in most developing countries. The Global Entrepreneurship Monitor (GEM) argues that the survival rate of start-up businesses is generally poor with SMEs in developing countries performing even worse than the standard survival rates. ICT can be used as a tool to improve the performance and survival rate of SMEs in developing countries. SMEs in developing countries are lacking behind when it comes to the adoption of ICT. This study aims to investigate the determinants that influence the intention to adopt ICT by SMEs in Pietermaritzburg, South Africa. The study made use of quantitative methods as its fundamental research approach. 227 SME owners in Pietermaritzburg were surveyed using a closed-ended questionnaire. The Technology, Organisation and Environment framework was used as a lens through which to understand the study. The TOE theoretical framework is largely used as a process to study the adoption of innovation at a firm level. Structural Equation Modelling (SEM) approach was applied in order to analyse the data from the respondents. The study revealed that Technology Context and Organisation Context (-0.221) are significant determinants that influence the intention to adopt ICT amongst SMEs. Technology Context is the most influential determinant with a regression weight of 0.938, and the Environment Context is an insignificant determinant due to the lack of government support. The study contributes towards the understanding on the important determinants that influences the adoption of ICTs in Pietermaritzburg. The results of this study can assist service providers and government on how to help uplift SMEs. It further shines the light on the lack of the government support towards SMEs.
    URI
    https://researchspace.ukzn.ac.za/handle/10413/18947
    Collections
    • Masters Degrees (Information Systems and Technology) [67]

    DSpace software copyright © 2002-2013  Duraspace
    Contact Us | Send Feedback
    Theme by 
    @mire NV
     

     

    Browse

    All of ResearchSpaceCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsAdvisorsTypeThis CollectionBy Issue DateAuthorsTitlesSubjectsAdvisorsType

    My Account

    LoginRegister

    DSpace software copyright © 2002-2013  Duraspace
    Contact Us | Send Feedback
    Theme by 
    @mire NV