Educators’ perceptions of the performance appraisal in Umlazi (Phumelela circuit)
Mkhonza, Prudence Nokuthula.
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This research investigates the educators’ perceptions of performance appraisal. The study is conducted in schools around Umlazi Phumelela circuit. The study is motivated by problems experienced when appraising educators in the course of their duties because there is a lack of relevant expertise on how to conduct educators’ appraisals. The study evaluates the Integrated Quality Management System (IQMS) which is a tool that is used to appraise educators. It aims also to check whether or not it achieves its objectives amongst which the most important is to develop educators. The study investigates the goals of performance appraisal, the way it is measured, the feedback system and the reward system. It aims to evaluate whether or not the educators are in fact developed and that the rewards are suitable for the levels of performance. An estimated population of 1000 was sampled and stratified sampling was used. The data were collected using a quantitative method and through the use of questionnaires. The data were collected using a quantitative method and through the use of questionnaires. The quantitative results highlight that, there is high level of dissatisfaction with the goals of performance appraisal. Educators are not satisfied with the way performance is measured, the feedback system used and the reward system implemented. Quantitative results confirm literature findings of measurement problem, focusing on ways to increase the validity and reliability of the process and to understand the cognitive biases of the evaluators. The IQMS should be revised to cater for the needs of educators.