Talent management strategies at a private higher education institution : a case study of MANCOSA.
Abstract
Talent management, an integrated system of recruitment, development and retention of the
required human capital at all organisational levels, is at the forefront of business agendas.
Considering the skills shortage in South Africa, talent management is expected to remain a
business imperative. The importance of talent management stems from its role in achieving
competitive advantage in order to realise the strategy of the organisation. The same can be
achieved for academic institutions that embrace the strategies of talent management in
order to stem off similar challenges as the business world. The growing emerging market
economies, ever changing business conditions and the complexity of global business have
created increased demand for highly talented individuals.
This research project seeks to investigate talent management practices and strategies of the
business world and adapt these to higher education institutions, namely the Management
College of Southern Africa (MANCOSA), in order to better manage talent. The research
methodology that was used for this study was qualitative in nature and consisted of a
questionnaire. Personnel at MANCOSA were surveyed regarding talent management at
MANCOSA. The results of the survey were analysed and recommendations were then
extracted from the conclusions drawn.
The research found that the main constructs with regards to talent management at
MANCOSA were positive work attributes, personal workplace opportunities, personal job
experience, company retention attributes, attraction capabilities, ability to cope in the work
place, requested retention activities, personal perseverance and job knowledge. The study
also recommended talent management activities associated with attraction, development,
retention, and engagement from the literature reviewed. Finally, the study revealed that a
wide range of talent management activities can be utilised by Higher Education Institutions
to better manage the process of identifying and retaining talented individuals. This study
can benefit higher education institutions in identifying talent management issues, and
recommends activities that can be undertaken to address the retention of talented staff.
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