The challenges of performances management on school effectiveness : an integrated quality management system perspective.
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Date
2012
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Abstract
In this research, I examined challenges facing performance management on school effectiveness
using Integrated Quality Management System as a tool. I presented what was happening in terms
of teacher appraisal in South Africa before the introduction of Integrated Quality Management
System.
In this research, I presented background and reviewed literatures on performance management,
performance appraisal, teacher appraisal and IQMS. I also looked at the challenges and benefits
during the administering of IQMS in the schools.
In carrying out this research, I employed qualitative method and case study methodology. I used
semi-structured interview. My participants were 6 Heads of Departments and 12 educators from
the schools who excelled in grade 12 results in 2010. I used interpretative paradigm and content
analysis in order to interpret and analyse data collected from three secondary schools.
I presented summary, finding, and conclusion in the fifth chapter. I also explored topic for
further research.
Description
M. Ed. University of KwaZulu-Natal, Durban 2012.
Keywords
Total quality management in education -- South Africa -- KwaZulu-Natal., School management and organization., Theses -- Education.