Evaluating the effectiveness of supply chain management strategy in a TVET college: a case study of Elangeni Technical and Vocational Education and Training College in Durban.

Abstract

This study was conducted to evaluate the effectiveness of the supply chain management (SCM) strategy adopted by Elangeni TVET College in Durban, KwaZulu-Natal Province, in the Republic of South Africa as their procurement tool. Purposive sampling was used through which sixty (60) respondents were identified within the college. This study collected quantitative data using a questionnaire; the findings are presented using tables and graphs. The study employed a survey method to elicit the views of the users and beneficiaries of the supply chain management processes on the effectiveness of the implemented supply management strategy at Elangeni TVET College. Fundamentally, institutions such as Elangeni TVET College by virtue of being the closest to the people play an important role of providing skills through education that aimed at improving lives and standard of living of the young people in the communities where TVET colleges are based. The findings of the study revealed that (i) the beneficiaries of the SCM processes at Elangeni TVET College are satisfied with the SCM strategy adopted by the college as a procurement tool (ii) the stakeholders in the value chain have good experiences of the SCM processes of the college, and (iii) the college has sufficient capacity and resources it needs to support the college to achieve its organizational goals and objectives of delivering quality teaching and learning. The study concluded that Elangeni TVET College has in place functioning SCM processes that play an integral role in assisting the college to deliver services to the students.