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Organizational and innovation-centred factors that encourage the retention of skilled information technology professionals in KwaZulu-Natal.

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This research project incorporates the theory that global integration is shaped by national, regional and local dynamics South Africa's integration into the globa arena is affected by its attempts to enhance empowerment, restructure the labour market, remove discrimination and increase participation. In this case study, the factors that encourage the retention of skilled IT professionals and graduates in KZN were investigated, to explore the reasons why despite opportunities for global advancement in the IT sector, skilled Individuals choose to remain in localities that are assumed to be " skill-exporting" areas This study has revealed that innovation is the key 10 a dynamic and successful IT sector in KZN. The formation of technology-intensive organizations is vital in order to develop local capabilities and 10 compete effectively in the global economy. They are also necessary to reinforce the relationship between academia, industry, and government and to encourage technological innovation. Innovation will not only contribute to the growth and development of the SMME sector, but also attract and retain skilled IT professionals and graduates in KZN. The potential of KZN to develop a successful IT sector can be significantly improved by employing a "cluster based approach" to attend to its development needs. The establishment of the Innovation Support Centre in KZN, therefore, can be regarded as a significant tool to promote regional development, and foster innovation and the development of a successful SMME sector in the province, which will in turn contribute to the retention of the skilled IT workforce in KZN.


Thesis (M.A.)-University of Natal, Durban, 2001.


Human capital--South Africa., Labour market--South Africa., Brain drain--South Africa., Information technology--KwaZulu-Natal., Employee retention., Theses--Industrial,organisational and labour studies.