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The application of systems thinking in formulating a sustainable development agenda for Illovo Sugar Ltd.'s Sezela business.

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Ever since the 2002 World Summit on Sustainable Development in Johannesburg, the quest for 'sustainability' has gained increased prominence on the business landscape. The King Report on Corporate Governance has further heightened awareness of social and environmental considerations which had previously been overlooked, thus broadening the business agenda beyond meeting the needs of owners and shareholders. Within the South African context, transformation imperatives have placed additional obligations on our businesses, requiring a change in corporate attitudes and business practices. Thus, in today's business climate, where companies compete globally for customers as well as talent, where reputation is as important as financial outcome, and where social and environmental risks have become key business dynamics, companies are increasingly being called to account, by a broader range of stakeholders, across a far wider spectrum of activities and operations. The dissertation reflects on the complexity of developing an inclusive and participatory approach to understanding the dimensions of sustainability and developing a sustainable development agenda for IlIovo Sugar Sezela business. The study presents an opportunity to apply systems thinking to consider the various perspectives and worldviews of the participating stakeholders, and to promote democratic decision-making in formulating possibilities. In this regard, it is imperative that the inquiry involves the use of methodologies appropriate to the structure and nature of the organisation, and that the outcome of the inquiry involves a 'product' that is owned by the organisation.


Thesis (M.Com.)-University of KwaZulu-Natal, 2005.


Management--Planning., Management--Policy making and control., Theses--Leadership and management.