Organizational culture and job satisfaction at Tronox KZN Sands – CPC site.

Abstract

ABSTRACT The aim of this study was to evaluate the organizational culture and job satisfaction at Tronox KZN Sands – Central Processing Complex (CPC) site. The main reason for embarking on this study was based on the number of organizational changes, operating conditions and tumultuous market conditions that the organization has experienced over the past five years. Coupled to this, the business unit faced mine closure and delayed start-up of its greenfields Fairbreeze mine. The study was focused on assessing the organizational culture and job satisfaction at Tronox KZN Sands – CPC site. A quantitative research study in the form of a survey was conducted using a questionnaire. A disproportionate stratified random sampling technique was used for a population of 634 employees. The sample size was 94 employees with a response rate of 64%. The findings of the research study concluded that there was a relationship between organizational culture and job satisfaction at Tronox KZN Sands – CPC site. There was a marginal majority of positive responses regarding the change management process in the organization. The respondents also indicated the areas of job satisfaction that can be improved. The main recommendations from the research study include a review of the change management process in the organization. The human resources department needs to conduct an assessment of how fairly employees are treated in the organization. The leaders of the organization need to develop a process to arrange training and formalize a ‘recognition of excellence’ policy in the organization.