Masters Degrees (Public Administration)
Recent Submissions
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The effects of organisational change on employee motivation in Eskom, Kwa-Zulu Natal Customer Services (Integrated Demand Management)
(2017)Abstract This study evaluated the effects of organizational change on staff motivation at Eskom Kwa-Zulu Natal Customer Service (Integrated Demand Management), which is a South African state-owned company (SOC). Organisations ... -
Employee perceptions of safety culture and the effects on safety performance at A.P. Moller Terminals (APM Terminals) Cape Town.
(2017)ABSTRACT Safety culture has become the buzzword in determining an organisation’s safety performance and as such, it has become imperative for organisations to be aware of the state of their safety culture as a tool to ... -
A Lean approach to enhance operational efficiency at the Bulk and Break-Bulk Terminals at the Port of Durban.
(2017)ABSTRACT The purpose of this research was to explore the approach of the lean concept to enhance operational efficiency within the bulk and break-bulk terminals at the Port of Durban. The methodology used in this study ... -
Investigation of the effect of the low learner pass rate in mathematics on unemployment in KwaZulu-Natal Schools.
(2018)ABSTRACT Unemployment is very high in South Africa. During the last quarter of 2016, unemployment was more than 25%. At the same time, the failure rate in mathematics in the Grade 12 examinations in South Africa is also ... -
Factors influencing brand loyalty in the petroleum retail industry: a case of service stations in Montclair.
(2017)ABSTRACT The petroleum retail market in South African consists of several brands for petroleum fuels. These petroleum products are often referred to as the liquid fuels. The major petroleum brands are BP, Caltex, Engen, ... -
Barriers to the adoption of cloud services by SMEs in South Africa.
(2016)Abstract This research looks at the barriers faced by Small and medium enterprises (SMEs) , in South Africa in accessing cloud computing services. This research is drawn from a survey carried out from a sample drawn ... -
Effectiveness of teamwork in a petrochemical industry in KwaZulu-Natal, South Africa.
(2017)Abstract Globalisation has inherently changed the dynamics of the business environment. Organisations are now driven strongly by information and technology, requiring them to be innovative, effective and efficient in order ... -
The cost of environmental impact assessment studies in KwaZulu-Natal.
(2017)ABSTRACT Environmental Impact Assessment (EIA) is regarded as one of the most successful and widely adopted policy interventions in recent decades when it comes to environmental policy tools. Exploring the cost of EIA is ... -
Transactional and transformational leadership styles and their effect on job satisfaction for employees in uMgungundlovu District Municipality.
(2017)ABSTRACT Changes in organisational structure, vision and leadership are inevitable in any organisation. Leadership style is a special distinctive trait that differentiates one leader from another. It is also a powerful ... -
The effect of using multi-skilled workforce on the flexibility of project resource scheduling and project costs: Eskom PTM central group project execution department.
(2017)ABSTRACT The introduction of multi-skilling within organisations is normally conducted with the aim of improving efficiency, quality, production and cost effectiveness. The study addressed the effect of using multi-skilled ... -
The perception of customers from Giba Business Park with regards to the effect of self-service kiosks in fast food restaurants.
(2018)ABSTRACT Internationally fast food retailers have begun rolling out and implementing in store self service technology systems, in the form of kiosks, to supplement their customer experience. This automation in the ordering ... -
Perceptions on factors leading to compliance on an Operations Improvement System at Sasol Wax Durban.
(2016)ABSTRACT The business landscape constantly faces economic, political and environmental challenges, however a business’ operational system plays an integral part in optimising business functionality and leveraging. Sasol ... -
The evaluation of VAT implications on imported and electronic services at UKZN.
(2016)Abstract The South African Government is trying to reduce the Value Added Tax (VAT) gap by ensuring VAT is declared on imported and electronic services which is line with international practice. Legislation has also been ... -
Organizational culture and job satisfaction at Tronox KZN Sands – CPC site.
(2016)ABSTRACT The aim of this study was to evaluate the organizational culture and job satisfaction at Tronox KZN Sands – Central Processing Complex (CPC) site. The main reason for embarking on this study was based on the ... -
Perceptions of Technical and Vocational Education and Training (TVET) lecturers on digital learning: a case of Umfolozi TVET.
(2017)ABSTRACT Key words: Perception; digital learning; TVET lecturers; mixed method, DHET This study investigated the perceptions of TVET lecturers towards digital learning at Umfolozi TVET College. The main objectives that ... -
Investigating service quality perceptions of travel agencies- a case study on Tourism KwaZulu-Natal (TKZN)
(2016)Abstract The purpose of the study is to acquire key insights from Tourism KwaZulu-Natal employees’ expectations and perceptions on service quality of travel agencies in Durban. Most corporates and government, and state ... -
Career progression of women in higher education: a case study of Universities of Technology in KwaZulu-Natal.
(2015)Abstract Women account for 51% of the South African labour force but their representation at more senior management levels is insignificant (Stats SA). Women experience barriers in their career progression, such as ... -
Factors affecting job satisfaction at Private Education Institutions in KwaZulu-Natal: a study on C21 Private School
(2017)ABSTRACT Post-Apartheid, KwaZulu-Natal has experienced positive changes in the field of education. While the government has invested heavily in state run educational facilities, the rapid emergence and expansion of private ... -
Investigating the relationship between intrinsic rewards and employee motivation.
(2016)ABSTRACT With the advent of a highly competitive global business environment, a new generation of workers are now entering the marketplace who have a different set of expectations from their predecessors. Organisations ... -
Efficacy of hybrid enterprise resource planning at Sabmiller, Prospecton Brewery in KwaZulu-Natal: the end-users’ perspectives.
(2016)ABSTRACT The implementation of an Enterprise Resource Planning (ERP) system assists a company to integrate all business activities thereby creating cohesiveness and efficiency. The ERP system enhances communication and ...