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dc.contributor.advisorRaniga, Tanusha.
dc.creatorSchreiner, Henrene Gerda.
dc.date.accessioned2017-11-27T08:39:27Z
dc.date.available2017-11-27T08:39:27Z
dc.date.created2016
dc.date.issued2016
dc.identifier.urihttp://hdl.handle.net/10413/14838
dc.descriptionMaster of Social Science in Social Work. University of KwaZulu-Natal, Durban 2016.en_US
dc.description.abstractThis qualitative research study used data source triangulation incorporating in-depth interviews and focus group discussions with Centre Managers and Social Workers respectively to explore intra-organisational and structural factors affecting service delivery at crisis shelters for women in the eThekwini region. Key findings which emerged under intra-organisational factors include role confusion pertaining to functions of Boards of Management relative to that of Centre Managers as well as functions of Centre Managers in relation to those of Social Workers; human and other resource limitations. The identified structural factors include: undesirable aspects of new managerialism; unequal power relationship between centres and funders; as well inadequate service by law enforcement as far as domestic violence is concerned. Based on the main findings, the key recommendation made is capacity building for Boards of Management; Centre Managers; as well as law enforcement agents.en_US
dc.language.isoen_ZAen_US
dc.subjectWomen's shelters - SA - eThekwini Municipality Metropolitan.en_US
dc.subjectAbused women.en_US
dc.subjectFamily violence.en_US
dc.subjectTheses - Social Work.en_US
dc.subject.otherCrisis centres - management.en_US
dc.subject.otherShelters for women.en_US
dc.subject.otherDomestic violence.en_US
dc.titleChallenges experienced at NGO crisis shelters for women in the eThekwini region : perspectives of centre managers and social workers.en_US
dc.typeThesisen_US


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