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Adoption and usage of mobile marketing practices to promote domestic tourism: a case of Zimbabwe’s hospitality sector.
(2021)The escalated global use of the mobile phone and mobile internet presents endless opportunities for dynamic marketers. Elsewhere, research on the adoption and use of mobile devices to harness marketing opportunities has ... -
Supply chain management challenges faced by public schools: an Umzinyathi district, KwaZulu-Natal case study.
(2021)The South African Schools Act No. 84 of 1996 states that all learners should be provided with a high quality of education and in so doing to lay a strong foundation for the development of learners’ talents and capabilities. ... -
An exploratory study of human-robot collaboration’s potential to create sustainable enterprises in Durban.
(2021)SMEs are encountering challenges transitioning into the fourth industrial revolution and ultimately adopting technology that will work with humans to ensure they engage in sustainable business practices. The challenges ... -
The extent to which corporate social responsibility activities in South Africa address invasive alien plants.
(2021)The problem posed by Invasive Alien Plants (IAPs) threatens all sectors of society. Government’s limited budget and resources to address issues necessitate the involvement of businesses. This can be implemented through ... -
Adoption of smartphone etiquette in the workplace in service-based business: the case of National Botanical Gardens in Pietermaritzburg, South Africa.
(2021)In recent decades, smartphones have grown in popularity. Their growth has left the trail of indisputable proof of both improving and disrupting the workplace. Studies also suggest that users may develop addictions at ... -
The execution of strategy at Nedbank branches in KwaZulu-Natal.
(2021)Ineffective strategy execution is a major risk to business. Studies have found that most companies find it difficult to execute their strategies. A business can design brilliant strategies, but if they cannot be effectively ... -
Evaluation of supply chain processes in the Department of Economic Development, Tourism and Environmental Affairs in Pietermaritzburg.
(2021)Supply chain management (SCM) has become an integral part of the public sector ever since South Africa's 1994 first democratic elections. This presented the need to revisit the socio-economic and political direction of ... -
Innovation management practices as a factor leading to the failure of small and medium-sized enterprises in South Africa.
(2021)The purpose of this study was to investigate the factors that lead small and medium enterprises (SMEs) to failure in South Africa. Even though, small businesses can be major drivers of economic development, job creation, ... -
Factors affecting intention to buy organic personal care products: a comparison of generations X & Y in Cape Town.
(2021)Organic personal care products are deemed to provide more benefits to consumers and the environment, with the provision that manufacturers have ensured a rigorous certification process. In previous studies, research on ... -
The impact of managing pre-requisite programs on the quality of product at a food processing plant: a case of Rainbow Chicken Limited.
(2021)South African food manufacturers are faced with various food safety challenges during the processing stages due to knowledge gap in terms of understanding the importance of managing the prerequisite programmes in a food ... -
Perceptions of officials on the effectiveness of electronic human resource management: case of the Department of Employment and Labour, Johannesburg.
(2021)This study was conducted at the Department of Employment and Labour within the City of Johannesburg. The study sought to assess the perceptions of the officials about the effectiveness of the Electronic Human Resource ... -
A critical analysis of quality management systems: a logistics perspective.
(2021)The management of quality in any organisation is critical to its success. The premise on which any organisation is built, is to satisfy the needs of its customers. Regardless of whether the organisation’s offering product ... -
Service quality delivery at the Pietermaritzburg Campus of the University of KwaZulu-Natal.
(2021)With the five SERVQUAL dimensions, this study aims to determine the gap between students' expectations and perceptions of service quality at the Kwazulu-Natal Pietermaritzburg campus. Service quality in education is ... -
The glass ceiling at Cooperative Governance and Traditional Affairs and females’ response to it.
(2021)Today’s women have a completely different mind-set to that of women of the past. Women want to work in managerial positions, but they are restricted by several challenges. Various authors have described the main challenge ... -
Performance evaluation of a South African aluminium manufacturing company based in Pietermaritzburg: the Balanced Scorecard approach.
(2021)The current state of manufacturing industry in South Africa is in decline. Measuring and evaluating the firm’s performance to compete, grow and withstand harsh external forces is necessary. This will assist business ... -
Service quality and customer satisfaction in a government funded low-income rental housing project in Pietermaritzburg.
(2021)Increasing the value customers derive from services contributes to increasing perceived service quality. Perceived good service quality is key to establishing a competitive edge. There is not enough research aimed at the ... -
Developing a nation brand measurement framework for Zimbabwe.
(2021)The study sought to develop a nation branding measurement framework for Zimbabwe. The problem is that there is no objective measure that is used to assess the strength of a country brand, and Zimbabwe is not spared in this ... -
Information security standards and policies compliance by Nigerian banks.
(2019)The modern banking sector is highly dependent on customer information to carry out its daily business. Such information is thus an asset which must be protected from threats; hence banks have adopted policies and standards ... -
The influence of transformational leadership on employee engagement in the South African Revenue Service, Kwazulu-Natal Region.
(2020)The current turbulent economic era coupled with the fourth industrial revolution disruption considers leadership to be the most vital and effective machinery of an organisation for overcoming the current changing business ... -
The Impact of Corporate Brand Image on Customer Satisfaction, Loyalty and Switching Behavior: A Case Study of Mobile Telecommunications Customers in Zimbabwe.
(2021)Mobile telecommunication service providers in Zimbabwe are using corporate brand image to market their products and minimize brand switching which is resulting from increased market competition. The aim of the study was ...
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