Now showing items 11-15 of 15
An exploratory study of the position accorded to the University of KwaZulu-Natal (UKZN) by business in Gauteng Province.
No abstract available.
The effectiveness of the call centre in managing customers and their needs.
Since customer service has become a key ingredient in cementing relationships, customer call centres have emerged as a tool for improving greater customer satisfaction. The aim of the study is to investigate the service ...
Consumer awareness, ethnocentrism, attitude and purchase behaviour toward imported poultry products : a Zimbabwean perspective.
The global poultry meat industry has become very competitive as a result of increased international trade of poultry products for the past few decades while consumer behaviour studies focussing on international markets ...
Toilet-care product brand switching behaviour : a case study of consumers of Cosmo City, Gauteng Province, South Africa.
South African consumers face increasingly highly competitive brand offerings in the toilet-care product category due to the proliferation of multinational manufacturer and (private) retail store brand offerings. The economic ...
Pietermaritzburg consumers' awareness, attitudes and purchase decisions with regard to green products.
The depletion of the environment is a serious phenomenon which has been a highly debated issue in the past few decades (Sanders, 2007:1; Straughan & Roberts, 1999:558). However, there is general consensus about the presence ...