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Application of critical systems thinking within Telkom (SA) performance management systems.
This dissertation explores the applicability of the Critical System Thinking (CST) methodology known as Total Systems Intervention (TSI) version one to the complex problems related to the practice of the Performance ...
Performance measurement in not-for-profit organisations : relative efficiency among South African public universities
This interdisciplinary thesis has two principal objectives: to measure the relative efficiency of South Africa's public universities between 1994-97 and to provide explanations for levels of efficiency observed. Two methods ...