College of Law and Management Studies
Recent Submissions
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Perceptions towards entrepreneurship education, and entrepreneurial success of informal hairdressing salons owners in Richards Bay, KwaZulu-Natal.
(2020)South Africa is seen as the economic powerhouse of Southern Africa and it is critical that strong economic growth is achieved on a sustainable basis to alleviate poverty and unemployment. Small to Medium Enterprises (SMEs) ... -
The relationship between quality management systems and organisational performance: a case of the Malawian banking services industry.
(2019)This Thesis investigated the relationship between Quality Management Practices (QMPs) and organisational performance, focusing on Malawi banking sector. The problem which the study addressed was operational and strategic ... -
Standardization and strengthening the functionality of hospital management boards in central hospitals of Zimbabwe.
(2020)Health governance system in Zimbabwe is undergoing nationwide structural reforms. This is done through the appointment of health centre committees for rural health facilities, advisory boards for district and provincial ... -
Adoption and usage of mobile marketing practices to promote domestic tourism: a case of Zimbabwe’s hospitality sector.
(2021)The escalated global use of the mobile phone and mobile internet presents endless opportunities for dynamic marketers. Elsewhere, research on the adoption and use of mobile devices to harness marketing opportunities has ... -
Responsible and sustainable business practices: An empirical study of KwaZulu-Natal-based small and medium enterprises.
(2021)Historically, responsible and sustainable business practices have been mostly associated with large companies, not only in developing countries, but all around the world. However, since the joint sitting of the Rio de ... -
The economic effect of changing from steel to aluminium beverage packaging metal cans within the packaging industry.
(2019)The beverage can industry has been gaining much interest and focus because of the transition of many global players from steel to beverage cans. Some reviews have highlighted the economic effects and benefits of this ... -
Employee engagement to improve productivity in the management of construction projects.
(2019)Construction contractors want to improve productivity, employee turnover and stakeholder management on construction projects to remain competitive. Employee engagement is a tool that can drive the achievement of these ... -
Supply chain management challenges faced by public schools: an Umzinyathi district, KwaZulu-Natal case study.
(2021)The South African Schools Act No. 84 of 1996 states that all learners should be provided with a high quality of education and in so doing to lay a strong foundation for the development of learners’ talents and capabilities. ... -
An exploratory study of human-robot collaboration’s potential to create sustainable enterprises in Durban.
(2021)SMEs are encountering challenges transitioning into the fourth industrial revolution and ultimately adopting technology that will work with humans to ensure they engage in sustainable business practices. The challenges ... -
The extent to which corporate social responsibility activities in South Africa address invasive alien plants.
(2021)The problem posed by Invasive Alien Plants (IAPs) threatens all sectors of society. Government’s limited budget and resources to address issues necessitate the involvement of businesses. This can be implemented through ... -
Adoption of smartphone etiquette in the workplace in service-based business: the case of National Botanical Gardens in Pietermaritzburg, South Africa.
(2021)In recent decades, smartphones have grown in popularity. Their growth has left the trail of indisputable proof of both improving and disrupting the workplace. Studies also suggest that users may develop addictions at ... -
The execution of strategy at Nedbank branches in KwaZulu-Natal.
(2021)Ineffective strategy execution is a major risk to business. Studies have found that most companies find it difficult to execute their strategies. A business can design brilliant strategies, but if they cannot be effectively ... -
Evaluation of supply chain processes in the Department of Economic Development, Tourism and Environmental Affairs in Pietermaritzburg.
(2021)Supply chain management (SCM) has become an integral part of the public sector ever since South Africa's 1994 first democratic elections. This presented the need to revisit the socio-economic and political direction of ... -
Innovation management practices as a factor leading to the failure of small and medium-sized enterprises in South Africa.
(2021)The purpose of this study was to investigate the factors that lead small and medium enterprises (SMEs) to failure in South Africa. Even though, small businesses can be major drivers of economic development, job creation, ... -
Factors affecting intention to buy organic personal care products: a comparison of generations X & Y in Cape Town.
(2021)Organic personal care products are deemed to provide more benefits to consumers and the environment, with the provision that manufacturers have ensured a rigorous certification process. In previous studies, research on ... -
The impact of managing pre-requisite programs on the quality of product at a food processing plant: a case of Rainbow Chicken Limited.
(2021)South African food manufacturers are faced with various food safety challenges during the processing stages due to knowledge gap in terms of understanding the importance of managing the prerequisite programmes in a food ... -
The determinants of effective computer mediated communication between lecturers and students at a tertiary education institution.
(2021)Computer Mediated Communication (CMC) is the transmission of data communication between individuals using two or more electronic devices. CMC provides digital platforms for one-on-one communication, conferencing and ... -
Perceptions of officials on the effectiveness of electronic human resource management: case of the Department of Employment and Labour, Johannesburg.
(2021)This study was conducted at the Department of Employment and Labour within the City of Johannesburg. The study sought to assess the perceptions of the officials about the effectiveness of the Electronic Human Resource ... -
A critical analysis of quality management systems: a logistics perspective.
(2021)The management of quality in any organisation is critical to its success. The premise on which any organisation is built, is to satisfy the needs of its customers. Regardless of whether the organisation’s offering product ... -
Service quality delivery at the Pietermaritzburg Campus of the University of KwaZulu-Natal.
(2021)With the five SERVQUAL dimensions, this study aims to determine the gap between students' expectations and perceptions of service quality at the Kwazulu-Natal Pietermaritzburg campus. Service quality in education is ...