Views for Service quality as a competitive differentiator for utility companies using call centres to achieve customer satisfaction: a case of Eskom eastern region.
Total visits
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| Service quality as a competitive differentiator for utility companies using call centres to achieve customer satisfaction: a case of Eskom eastern region. | 342 |
Total visits per month
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| November 2024 | 0 |
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File Visits
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|---|---|
| Shinga_Sibonelo_2002.pdf | 234 |
| Shinga_Sibonelo_2002.pdf(legacy) | 78 |
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