Views for Service quality as a competitive differentiator for utility companies using call centres to achieve customer satisfaction: a case of Eskom eastern region.
Total visits
| views | |
|---|---|
| Service quality as a competitive differentiator for utility companies using call centres to achieve customer satisfaction: a case of Eskom eastern region. | 334 |
Total visits per month
| views | |
|---|---|
| March 2024 | 0 |
| April 2024 | 0 |
| May 2024 | 0 |
| June 2024 | 0 |
| July 2024 | 0 |
| August 2024 | 0 |
| September 2024 | 1 |
File Visits
| views | |
|---|---|
| Shinga_Sibonelo_2002.pdf | 189 |
| Shinga_Sibonelo_2002.pdf(legacy) | 78 |
Top country views
| views | |
|---|---|
| South Africa | 149 |
| United States | 79 |
| Germany | 17 |
| Vietnam | 9 |
| Ireland | 8 |
| China | 7 |
| Singapore | 7 |
| Sweden | 5 |
| Finland | 4 |
| Georgia | 3 |
| India | 3 |
| Malawi | 3 |
| Brazil | 2 |
| Canada | 2 |
| Netherlands | 2 |
| Russia | 2 |
| Zimbabwe | 2 |
| Australia | 1 |
| France | 1 |
| Japan | 1 |
| South Korea | 1 |
| Lesotho | 1 |
| Mexico | 1 |
| Malaysia | 1 |
| Nigeria | 1 |
| Peru | 1 |
| Philippines | 1 |
| Swaziland | 1 |
Top city views
| views | |
|---|---|
| Johannesburg | 55 |
| Pretoria | 16 |
| Durban | 15 |
| Hanoi | 9 |
| Ashburn | 8 |
| Des Moines | 8 |
| Cape Town | 5 |
| Dublin | 5 |
| Stellenbosch | 4 |
| Bengaluru | 3 |
| Ladismith | 3 |
| Tbilisi | 3 |
| Beijing | 2 |
| Harare | 2 |
| Lusikisiki | 2 |
| Makwassie | 2 |
| Mountain View | 2 |
| Pietermaritzburg | 2 |
| Polokwane | 2 |
| Potchefstroom | 2 |
| Santa Clara | 2 |
| Singapore | 2 |
| Washington | 2 |
| Andover | 1 |
| Berlin | 1 |
| Boardman | 1 |
| Cabedelo | 1 |
| Carletonville | 1 |
| Cataguases | 1 |
| Cheyenne | 1 |
| East London | 1 |
| Ezulwini | 1 |
| Froso | 1 |
| Gosnells | 1 |
| Heidelberg | 1 |
| Jinghong | 1 |
| King William's Town | 1 |
| Langebaan | 1 |
| Lima | 1 |
| Maseru | 1 |
| Midrand | 1 |
| Moscow | 1 |
| New York | 1 |
| Petaling Jaya | 1 |
| Puyang Chengguanzhen | 1 |
| Rietfontein | 1 |
| Sandton | 1 |
| Seattle | 1 |
| Tokyo | 1 |
| Tucson | 1 |
| Tzaneen | 1 |
| Villieria | 1 |
| Xi'an | 1 |