Chikoko, Vitallis.Mbhele, Gladness Thenjiwe.2020-03-302020-03-3020182018https://researchspace.ukzn.ac.za/handle/10413/17188Masters Degree. University of KwaZulu-Natal, Durban.Abstract available in pdf.enPromoting active learning.Conflict management theory.Performance measurement.Dynamics of managing the integrated quality management system: a case study of three primary schools in Umlazi District.Thesis