Wallis, Malcolm.Mpulo, B. M. K.2011-11-102011-11-1020012001http://hdl.handle.net/10413/4290Thesis (MPA)-University of Durban-Westville, 2001.Abstract not available.enCivil service--South Africa.Civil service reform--South Africa.Theses--Public administration.The impact of Batho-Pele principles at King Edward VIII Hospital.Thesis