Kaniki, Andrew M.Warren, P.Kebede, Gashaw.2016-03-152016-03-1520022002http://hdl.handle.net/10413/12881Abstract available in PDF file.en-ZAInformation retrieval -- Research.Online bibliographic searching -- Research.Electronic information resource searching -- Simulation methods.Information storage and retrieval systems -- User education.Library use studies.Theses -- Human and social studies.Modelling the information needs of users in the electronic information environment.Thesis