The impact of social media on services delivery and community engagement: an eThekwini Municipality perspective.

Oodith, Pravina Devpersadh.Dlamini, Nkosinathi Brian.2025-01-292025-01-2920222022https://hdl.handle.net/10413/23586Masters Degree. University of KwaZulu-Natal, Durban.Abstract available in PDF.enSocial media.Service delivery.Local government.The impact of social media on services delivery and community engagement: an eThekwini Municipality perspective.Thesis