Phiri, Maxwell Agabu.Mtshingana, Lukhanyo.2019-06-032019-06-0320172017https://researchspace.ukzn.ac.za/handle/10413/16317Master of Supply Chain Management. University of KwaZulu-Natal. Durban, 2017.Abstract available in PDF file.enSupply chain management.eThekwini Municipality Department of Water Services.Customer Relationship Management.Supply Chain Management Principles.The implementation of supply chain management principles at the eThekwini Municipality :a case of the Department of Water Services.Thesis