Pillay, Solosh.Dlamini, Thandi.2015-08-032015-08-0320132013http://hdl.handle.net/10413/12276Ph. D. University of KwaZulu-Natal, Durban 2013.Abstract available in PDF file.en-ZAEskom (Firm)--Management.Labor turnover--South Africa.Employee morale--South Africa.Contracting out--South Africa--KwaZulu-Natal.Employee fringe benefits.Theses--Public administration.A model to manage staff turnover: a case study of the distribution division at Eskom.Thesis