Browsing Masters Degrees (Management) by Title
Now showing items 397-416 of 416
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Understanding declining customer service ratings at a major South African commercial bank.
(2008)In recent years, the four major South African commercial banks (ABSA, Standard, First National Bank and Nedbank) have been measuring customer satisfaction and loyalty through market research, the results of which reflect ... -
Understanding HIV/AIDS effects through systems principles : a case study of home-based care giving in Bhambayi.
(2009)This dissertation, employing an array of theoretical approaches under the rubric of Systems Thinking, explores the reality and experiences of family members that mainly provide care at home for their loved ones who live ... -
Understanding individual workforce resilience of women in selected Durban organisational settings.
(2017)BACKGROUND: Over the past decades there has been an enormous increase in scientific research publications, targeting resilience of women within the workplace environment. Despite the potentially adverse effects that women ... -
Understanding strategic conversation as a tool for learning and change in organisations : a public sector perspective.
(2010)This dissertation has posed and answered the question whether strategic conversation can be used as a tool for facilitating learning and change in organisations, within the context of the public sector. The study provided ... -
Understanding the gender earnings gap in the post-apartheid South African labour market.
(2008)In this thesis, I analyse the gender earnings gap in South Africa using Labour Force Survey (LFS) data, for the period between 2001 and 2005. In addition to providing estimates of the gender earnings differential at the ... -
Understanding the relationship between work-life balance and stress amongst employees at a large motor vehicle manufacturing plant in KwaZulu-Natal.
(2017)This study aims to assess the possibility of reducing stress through work-life balance. It is anticipated that a greater degree of work-life balance will lead to reduced levels of stress. In this study work-life balance ... -
Unlocking the code to hardwood pulpwood supply : an analysis to determine if intervention in the stump-to-mill supply chain by NCT will increase hardwood pulpwood supply from its members in KwaZulu-Natal?
(2006)NCT Forestry Co-operative Limited has experienced decreased yearly hardwood pulpwood volume sales over the last several years. This indirectly means NCT members have decreased their hardwood pulpwood volume trade to NCT ... -
The use of mobile technology for m-learning in improving economics students’ pass rate at the University of Kwazulu-Natal.
(2016)Abstract available in full text document. -
The use of radio frequency identification in the supply chain of fast moving consumer goods in South Africa.
(2005)Organizations have indicated that RFID technology will revolutionise the supply chain in South Africa. There are, however, a number of challenges and issues, including the relatively high costs of the technology and the ... -
The use of soft systems thinking as a process of inquiry to identify a relevant system to facilitate the change process of tourism education and training a tertiary institution in KwaZulu-Natal.
(1999)Tourism is globally rated as the World's biggest industry by gross domestic product. In South Africa it is hoped that the tourism industry will show growth that will positively affect the economy of the country. In particular, ... -
The use of systems thinking for school improvement : reflecting on the implementation of the integrated quality management systems (IQMS) in the Sweetwaters Ward.
(2009)This study is an investigation into how systems thinking was used in a school improvement initiative, which involved the implementation of the Integrated Quality Management System (IQMS) in a ward with twenty-two schools. ... -
Using systems thinking to create a viable student recruitment model : accommodating conflicting concerns in the student recruitment process.
(2003)The University of Natal has a Schools Liaison team that is responsible for undergraduate Students Recruitment. Recruitment activities are, however, not restricted to the Schools Liaison team. There are special programmes ... -
The utilization of key performance indicator appraisal for logistics outsourcing : a case of Defy appliances.
(2017)Background: Companies and customers around the world are embracing the trend of outsourcing their logistics requirements to outside logistics service providers. That being said, KPI appraisal can be regarded as an effective ... -
Value creation and enhancement : case study of Red Sea Bottlers Share Company in Eritrea.
(2004)The problem addressed in this research is to assess and analyse what actions lead to value creation and enhancement in Red Sea Bottlers Share Company. This research problem is broken down into three basic objectives namely: ... -
Wage negotiation processes and strike action in the hospitality industry in KwaZulu-Natal, South Africa.
(2019)When employers and trade unions fail to reach and sign an agreement during the wage negotiation processes, disputes are lodged which may lead to strike actions. The strike incident affects both the employees who participate ... -
Waste and port reception facilities.
(2010)Internationally, shipping, boating and ancillary services are seen as significant contributors to degradation of the marine environment, affecting water quality, habitats and coastal amenity. As a result, it is important ... -
Women in peace-building: perspectives of women in Durban.
(2004)For centuries, women's opinion on matters of peace building were largely ignored. The importance of women's participation in peacebuilding cannot be better expressed than in the United Nations Security Council's Resolution ... -
Women's representation in public enterprises in Pietermaritzburg.
(2013)A democratic ―tsunami‖ is moving around the world, nations are embracing democracy which brings power to the people and enables their voices to be heard. South Africa has one of the most progressive Constitutions in the ... -
Zuza ithemba! - hope for lasting peace through sustainable peace education in Richmond, KwaZulu-Natal.
(2009)This study aims to undertake a thematic investigation of core issues and concerns around peace, conflict and security for residents of three municipal wards of Richmond, KwaZulu-Natal, South Africa. I provide a contextual ...