Browsing Masters Degrees (Management) by Title
Now showing items 389-408 of 460
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Scenario planning : the future of Bosch Projects as seen through the sugar industry lens.
(2010)This research explores the application of scenario planning to an engineering and project management consulting company based in Durban, South Africa. Scenario planning is used to formulate possible scenarios that this ... -
Service delivery in the Chal Hospital Tebellong in Lesotho.
(2018)The healthcare service industry has never been so competitive than it is today (Goddard, 2015). In order to survive, health care facilities must focus on delivering quality to their patients and meeting their expectations. ... -
Service quality at a skin care franchise: a case study of placecol skin care clinics in Durban, South Africa.
(2018)The objective of this study is to gain insight on the perceptions and expectations of Placecol skin care clinic clients’ and staff on service quality of skin care franchises in Durban. The skin care ndustry is a private ... -
Service quality expectations and perceptions held by CIBA vision's customers.
(2006)The contact lens market in the United States is a multi-billion dollar market and data indicates that almost 13% of all Americans wear contact lenses (Beales, 2003:paragraph 3). Beales (2003: paragraph 3) states that there ... -
Service quality in accountancy higher education on the Pietermaritzburg campus of the University of KwaZulu-Natal.
(2006)The accounting higher education sector is becoming increasing competitive, with institutions jostling for position in the eyes of prospective students. Without adequate attention to the quality of education provided, little ... -
A SERVQUAL investigation into customer expectations and perceptions of service quality at DTA College Pietermaritzburg during 2010
(2011)The marketisation of higher and further education institutions whereby education institutions adopt commercial practices to operate has led to increased competition in the education industry. Various sources of competitive ... -
Significant shifts in relation to formal governance practice in South Africa : from an action research perspective. A work in progress: Implications for the Valley Trust.
(2005)This dissertation explores the relevance of corporate governance in the nonprofit sector in South Africa, and asks the question "How can the application of current formal governance measures lead to positive change at The ... -
A skills audit of selected Pietermaritzburg small medium enterprise (SME) owner-managers : a critical assessment.
(2016)Small Medium Enterprises (SMEs) are important contributors to the South African economy and are drivers for reducing unemployment, especially when the formal sector continues to shed jobs. However, for SMEs to be successful, ... -
Skills evaluation for effective mentoring in the project environment of Eskom Enterprises.
(2005)The word 'mentor' is derived from the character Mentor who, according to Greek mythology, was the trusted counsellor ofOdysseus, under whose disguise Athena became the guardian and teacher of Telemachus (Great Illustrated ... -
Strategic approaches to achieve corporate goals : a case study of the financial sector.
(2015)This research examined mergers and acquisitions in the South African banking sector. Many studies analysing bank mergers and acquisitions have been conducted in the United States and Europe. However, not much is investigated ... -
Strategic capabilities and sustainability of SMMEs in Gauteng: a case of Roodepoort area in Johannesburg.
(2018)Despite the interventions of South African government on SMMEs, there is still a huge challenge in ensuring that SMMEs are sustainable. SMMEs plays a major role in the sustenance of the South African economy. However, the ... -
Strategic intellectual capital management : case study in the banking and financial services sector in Zimbabwe.
(2016)In today’s dynamic and competitive business environment, one way organisations can achieve and sustain competitive advantages is through the leveraging of valuable, inimitable, rare intangible assets. These intangible ... -
Strategic planning and implementation challenges faced by public entities.
(2009)The dissertation explores strategic planning in thirteen public entities, based in Gauteng Province, South Africa. The study attempts to review the challenges experienced by the entities when undergoing strategic planning, ... -
A strategic planning process : a value creating imperative for service delivery enhancement in the publlic sector or a mechanism for compliance : a case study in the Department of Arts, Culture and Tourism.
(2008)As the first decade of the 21st century nears its end, it is undoubtedly clear that the challenges facing the world today are profoundly different in both character and prominence from those faced by various societies ... -
Strategies to adress challenges faced by SMMEs in the construction industry of the Omusati Region, Namibia.
(2018)The success of all sizes of business is attributed to effective strategies, as they provide directions and lead the business to become sustainable. Successful businesses employ various strategies to gain business opportunity ... -
Strategy enactment process in an organisational context : a case study of four organisatons in East London, Eastern Cape, South Africa.
(2007)The word 'strategy' is still very critical and central in running the affairs of any business and organization. Strategy is highly rated and often seen as the bedrock for any success of an organization and business venture. ... -
Students perception of service quality delivered at the University of KwaZulu-Natal, Westville campus.
(2017)Service quality is crucial for organisations, to measure customers’ perceptions, as they are factors that influence customer behaviour in the market environment. This study investigated service quality in higher education ... -
Students’ perceptions on the effectiveness of product placements: a case study of a private higher education institution in Durban.
(2017)The development of technology has changed the way in which business is practiced and has had a profound impact on marketing and advertising. Organisations and brands have identified that it is important to attract and ... -
A study of consumer behaviour with a particular focus on the factors and attributes that influence the choice of toothpaste in the Pietermaritzburg market.
(2005)All of us are consumers. We consume products such as bread and milk and services such as education, banking and transportation. A fundamental understanding of consumer behaviour forms the backbone of all marketing activities ... -
The study of employee loyalty in the workplace in Durban, KwaZulu-Natal province.
(2009)The aim of this study was to ascertain the main factors that influence employee loyalty in the workplace. It additionally sought to prioritise the main factors. The sample population used in this research was made up of ...