Browsing School of Management, IT and Governance by Title
Now showing items 711-730 of 841
-
Scenario planning : the future of Bosch Projects as seen through the sugar industry lens.
(2010)This research explores the application of scenario planning to an engineering and project management consulting company based in Durban, South Africa. Scenario planning is used to formulate possible scenarios that this ... -
The scope and applicability of total quality management (TQM) to the public schooling system.
(2003)Total Quality Management (TQM) is an industrial or manufacturing theory that has greatly assisted business to transform to become more competitive in the global market. The South African public education system is currently ... -
Security testing challenges of web developers in the Lagos, Nigeria IT industry.
(2020)Web applications are instrumental for businesses. Due to the susceptible nature of the internet, which is their main operating environment, many vulnerabilities that compromise web applications are constantly reported. ... -
Selection and placement of personnel at local government level with special reference to the municipality of Newcastle.
(1987)No abstract available. -
Service delivery in the Chal Hospital Tebellong in Lesotho.
(2018)The healthcare service industry has never been so competitive than it is today (Goddard, 2015). In order to survive, health care facilities must focus on delivering quality to their patients and meeting their expectations. ... -
Service quality and customer satisfaction : the case of private universities in Kenya.
Abstract available in PDF file. -
Service quality at a skin care franchise: a case study of placecol skin care clinics in Durban, South Africa.
(2018)The objective of this study is to gain insight on the perceptions and expectations of Placecol skin care clinic clients’ and staff on service quality of skin care franchises in Durban. The skin care ndustry is a private ... -
Service quality expectations and perceptions held by CIBA vision's customers.
(2006)The contact lens market in the United States is a multi-billion dollar market and data indicates that almost 13% of all Americans wear contact lenses (Beales, 2003:paragraph 3). Beales (2003: paragraph 3) states that there ... -
Service quality in accountancy higher education on the Pietermaritzburg campus of the University of KwaZulu-Natal.
(2006)The accounting higher education sector is becoming increasing competitive, with institutions jostling for position in the eyes of prospective students. Without adequate attention to the quality of education provided, little ... -
Service quality satisfaction and brand equity : a case study of select South African universities.
(2015)Service quality, student satisfaction, and brand equity are key principles in marketing that are known to play an important role in marketing success. Changes to the South African higher education landscape and the subsequent ... -
A SERVQUAL investigation into customer expectations and perceptions of service quality at DTA College Pietermaritzburg during 2010
(2011)The marketisation of higher and further education institutions whereby education institutions adopt commercial practices to operate has led to increased competition in the education industry. Various sources of competitive ... -
The SHAPE project: Shifting Hope, Activating Potential Entrepreneurship.
(Incubators for young entrepreneurs., 2018-06)Youth unemployment in South Africa is frighteningly high, with as many as 62% of those in the 18–35 age group unable to find work in a job market that is chronically unable to absorb new entrants, university graduates ... -
Significant shifts in relation to formal governance practice in South Africa : from an action research perspective. A work in progress: Implications for the Valley Trust.
(2005)This dissertation explores the relevance of corporate governance in the nonprofit sector in South Africa, and asks the question "How can the application of current formal governance measures lead to positive change at The ... -
Skilled labour in the footwear industry of KwaZulu-Natal.
(2005)This dissertation was compiled to place into context and to address the problem of skills shortages in the footwear industry of KwaZulu-Natal. It is often said that the voice that shouts the loudest, and the one that has ... -
A skills audit of selected Pietermaritzburg small medium enterprise (SME) owner-managers : a critical assessment.
(2016)Small Medium Enterprises (SMEs) are important contributors to the South African economy and are drivers for reducing unemployment, especially when the formal sector continues to shed jobs. However, for SMEs to be successful, ... -
Skills evaluation for effective mentoring in the project environment of Eskom Enterprises.
(2005)The word 'mentor' is derived from the character Mentor who, according to Greek mythology, was the trusted counsellor ofOdysseus, under whose disguise Athena became the guardian and teacher of Telemachus (Great Illustrated ... -
Smartphone usage of employees at an I.T. firm.
(2015)Smartphone applications have the potential to revolutionise the way tasks are performed including: communication and messaging, information retrieval and analysis, file management, scheduling and planning, social networking, ... -
Social media and its contribution to brand building with special reference to Generation Y.
(2014)This study investigated the contribution of Social media to brand building, with special reference to a sample of Generation Y consumers in KwaZulu-Natal, South Africa. The study is based on four research objectives. ... -
Social media as a communication tool during crises and disasters: a South African governance perspective.
(2016)Good governance is often a prevalent theme within the public administration sphere; being politically, socially and economically inclined. The focus of good governance is based on the responsibility of governments and ... -
Social responsibility among small and medium enterprises in KwaZulu-Natal.
(2008)Globally, the social responsibility of business has become an important issue in recent years. In South Africa, it has assumed even greater significance given the enormity of the socio-economic problems besetting the ...