Now showing items 21-30 of 122
A systems approach to the evaluation of an academic department as a service provider at a University of Technology.
Empirical studies have established that the services sector has contributed significantly to the growth and development of world economies and is today the largest and fastest growing sector globally. Testimony to the rise ...
The conceptualisation of e-learning at the South African public sector.
The South African public sector is faced with many challenges and one of the major challenges is service delivery. This could be linked to not having government officials who have the necessary skills to carry out their ...
Supply chain corporate responsibility in the banking industry in South Africa.
The power and influence that large businesses enjoy in the areas of wealth creation, and in broader societal and environmental issues generally, is unprecedented in human experience. This dominance however, has its detractors ...
Significant shifts in relation to formal governance practice in South Africa : from an action research perspective. A work in progress: Implications for the Valley Trust.
This dissertation explores the relevance of corporate governance in the nonprofit sector in South Africa, and asks the question "How can the application of current formal governance measures lead to positive change at The ...
The use of systems thinking for school improvement : reflecting on the implementation of the integrated quality management systems (IQMS) in the Sweetwaters Ward.
This study is an investigation into how systems thinking was used in a school improvement initiative, which involved the implementation of the Integrated Quality Management System (IQMS) in a ward with twenty-two schools. ...
Application of systems thinking in evaluating the efficacy of whistle-blowing policy in the contact centre department : Eskom Eastern Region.
Workplace corruption is a serious problem in South Africa which threatens to undermine our hard earned democracy. The devastating effects of workplace corruption are immeasurable and can lead to a major downfall of the ...
The development, implementation and certification of SANS ISO 9001:2000 within five of the sections of the Industry Association Resource Centre (IARC)
This research paper presents a systems and process approach into the development, implementation and certification of ISO 9001:2000 within the Industry Association Resource Centre, (IARC) formally known as Distribution ...
Is Eskom's organisational culture a barrier to knowledge sharing? : a study conducted in the Generation Division of Eskom.
The management of knowledge has taken on greater importance in 21st century as more companies compete in the open market. The company that is aware ofwhat knowledge it possess and is able leverage its knowledge effectively ...
Low cost housing delivery program : an interpretive systems approach.
As enshrined in the post-apartheid South African constitution, access to basic services like potable water, sanitation and formal housing has become a basic right for all South Africans. The delivery of low-cost housing ...
How does the quality culture affect the quality in the project environment?
Please refer to the full document to access the abstract.