Now showing items 1-6 of 6
A community perception of service delivery: a case study of Impendle local municipality.
With an ever increasing number of service delivery protests recorded each year, an inquiry into the quality of public service in South Africa might well be overdue. The fact that most service delivery protests have turned ...
Supply chain management in the department of public works-Pietermaritzburg: challenges and prospects.
The Public Finance Management Act (PFMA), Act (Act No.29 of 1999) places emphasis on the establishment and implementation of a supply chain management (SCM) unit as well as the development of SCM policy framework, processes ...
The role of intergovernmental relations in service delivery: a case study of the community development worker programme within the Umsunduzi local municipality and Ugu district municipality.
South Africa is a society that is characterised by various inequalities as a result of the apartheid system. The advent of democracy came with promises of equality and a better life for all through, among others, improved ...
Monitoring and evaluation system to enhance service delivery in KwaZulu–Natal Department of Human Settlements.
Background: The monitoring and evaluation (M&E) system is regarded as one of the tools that assists in improving service delivery and good governance within an organisation. However, the M&E system within public service ...
The role of democratically elected coucillors and traditional leaders in service delivery : the case of Ubuhlebezwe municipality.
The dawn of a free society and first democratic election that were non-racial elections in the mid-nineties resulted in the birth of a new epoch of leadership at the local level of government. The Constitution of South ...
The impact of a performance management system on service Delivery: a case study of Mtubatuba local municipality.
This research investigated the impact of performance management on service delivery at Mtubatuba Local Municipality. Mtubatuba Local Municipality (MLM) is one of the local municipalities classified as a Category B ...