Now showing items 1-10 of 170
Core competency analysis of a professional world class procurement practitioner, with specific reference to the Eskom Generation Division.
Purchasing and supply education and training are vital to the success of Eskom and most importantly to the survival and growth of the profession. In the last decade, the field of procurement has been faced with many changes ...
Divesting and investing as strategic decisions in small business entrepreneurship.
With many studies on small business entrepreneurship indicating high failure rates, South Africa is no exception. However, the small business is a critical sector of the South African economy, as it contributes significantly ...
Understanding declining customer service ratings at a major South African commercial bank.
In recent years, the four major South African commercial banks (ABSA, Standard, First National Bank and Nedbank) have been measuring customer satisfaction and loyalty through market research, the results of which reflect ...
Consumer response to power conservation program.
In January 2008 the South African power grid operated by Eskom became severely constrained because electricity demand exceeded supply. Following the immediate measure of load shedding, Eskom implemented a medium term ...
Customer satisfaction of call centre service delivery in South Africa.
The call centre is often the first human interaction a customer has with a company and many customers form their perception of a company based on their experience with that call centre. The call centre industry is growing ...
Impact of new medicine pricing regulations on independent community pharmacies : a KwaZulu-Natal study.
Pharmaceuticals are a crucial component of delivering healthcare, hence regulating pharmaceutical markets is a complex issue involving dynamic interplay of multiple actors. The South African healthcare industry is plagued ...
The perspectives of doctors on the 'medical brain drain' from South Africa.
Abstract not available.
An estimation of the value of water in the commercial forestry : two case studies from KwaZulu-Natal, South Africa.
The aim of this dissertation is to estimate the value of water in the commercial forestry in selected areas of Kwazulu-Natal. Furthermore, the essay focuses on two species:Eucalyptus grandis and Pinus patula. The estimation ...
The use of radio frequency identification in the supply chain of fast moving consumer goods in South Africa.
Organizations have indicated that RFID technology will revolutionise the supply chain in South Africa. There are, however, a number of challenges and issues, including the relatively high costs of the technology and the ...
Analysis of gender role socialisation influence on perception of leadership style of males and females.
Many women have taken up higher positions in their companies in recent times both in South Africa and all over the world. Many more women are taking professional courses and will definitely find a place in the leadership ...