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Readiness for knowledge management implementation : the case of the KwaZulu-Natal Provincial Department of Public Works in Pietermaritzburg.
A knowledge management (KM) readiness assessment is essential before implementing a KM initiative within an organization. The KwaZulu–Natal Department of Public Works (KZN DPW) Head Office (HO) in Pietermaritzburg was ...
The contribution of eThekwini Municipal Public Libraries towards social cohesion.
The term social cohesion has become very popular in the post-apartheid South African political landscape. The government, through social cohesion, has embarked on a process of nation building. Public libraries’ role in ...
The provision of library and information services to the visually impaired (VI) users by the Msunduzi Municipal Library (MML).
Public libraries have a moral obligation to make information available to all categories of users regardless of their gender, age, race, political affiliation or disability and therefore the library’s potential user group ...
Information needs of University of South Africa students using the adult reference department at Msunduzi Municipal Library, Pietermaritzburg.
Library services are one of the critical services that are needed by scholars, students and researchers to fulfill their information needs so as to operate effectively in today’s academic world. This study sought to determine ...
User perceptions of education students with special reference to the quality of service at Walter Sisulu University Library, Butterworth, South Africa.
As academic libraries continue to serve as the heart of academic institutions they should focus on their users. This calls for a better understanding of the specific needs of different library users in order to meet their ...