School of Management, IT and Governance
Recent Submissions
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Road entry point management systems and and regional integration : the case of Zimbabwe.
(2016)Regions face integration impediments, yet despite statistics showing some regions making significant strides toward integration, the Southern African Development Community (SADC) lags behind. The management and administration ... -
Child support grant and poverty alleviation in Umlazi ward 84: an impact assessment.
(2016)In South Africa, social security forms part of the government‟s poverty-alleviation programme. Section 27(c) of the Constitution of South Africa of 1996 states that everyone, including children, has a right to social ... -
The role of democratically elected coucillors and traditional leaders in service delivery : the case of Ubuhlebezwe municipality.
(2016)The dawn of a free society and first democratic election that were non-racial elections in the mid-nineties resulted in the birth of a new epoch of leadership at the local level of government. The Constitution of South ... -
Equitable share formula and fiscal capacity in municipalities with particular reference to Msunduzi Municipality.
(2015)The apartheid regime left its imprint on South Africa's municipalities with systematic under-investment in municipal infrastructure in black areas. Deprivation of communities with limited access to basic services including ... -
Smartphone usage of employees at an I.T. firm.
(2015)Smartphone applications have the potential to revolutionise the way tasks are performed including: communication and messaging, information retrieval and analysis, file management, scheduling and planning, social networking, ... -
The effect of work intensification on work-life balance.
(2015)Today‘s organizations are pressurised to produce goods and quality services, taking cognisance of the demands of contemporary working life and the porosity of the working world. The aim of the study was to get an overall ... -
Digital supply chain distribution of music in the South Africa recording industry : Durban region.
(2015)The advent of the Internet as a music distribution channel led to significant transformation of the South African music industry at the end of the twentieth century. The Internet and electronic supply chain systems influences ... -
Job-related factors impacting motivation of office workers at eThekwini municipality's water and sanitation unit.
(2016)Perceptions of the public sector world-wide, and especially in South Africa remains that it is bureaucratic, lazy and corrupt. A highly motivated workforce that is committed to effective and efficient service delivery ... -
The effect of omni-distribution systems in managing demand order fulfilment frequencies : an apparel retailer.
(2016)There is no gainsaying that the world of business is characterised by its own set of commercial dynamics. It is within this milieu that the study explores the emerging strategies that characterise the world of commerce ... -
Inventory management in the electricity industry in South Africa : a case study.
(2017)Electricity remains one of the most important technological innovations in human history, because of its importance to modern daily life, both domestically and industrially. In South Africa, Eskom Holdings is the state-owned ... -
Government policies and strategies in dealing with challenges confronting small and medium enterprises : a case of Harare, Zimbabwe.
(2015)This study focuses on the success the Zimbabwe government policies and strategies in addressing the challenges faced by small and medium enterprises (SMEs) in Harare, Zimbabwe. The study was conducted with a view to ... -
An exploratory study of Congolese refugees’ experiences in developing small, medium and micro entreprises in Durban city centre.
(2016)Internationally, South Africa receives the highest annual number of asylum applications with about 106,904 of applications received in 2011 (United Nations High Commissioner for Refugees [UNHCR], 2013) of which 16,970 ... -
Cyber-security and governance for industrial control systems (ICS) in South Africa.
(2016)Industrial control systems (ICS) and supervisory, control, and data acquisition (SCADA) systems have evolved from operating in a relatively trusting environment to the current prevalence of public networks. Cyber-threats ... -
Perceptions of professional servicestaff on the effects of outsourcing of courier services : University of KwaZulu-Natal.
(2015)The dynamics of clock speed, the turbulence of business environment and the challenges of globalisation have influenced firms like University of KwaZulu-Natal in making the strategic decision to outsource some of its ... -
An assessment of revenue management of water and sanitation : a case of Harry Gwala District Municipality.
(2016)Rural municipalities in South Africa are beset by poor revenue collection and management and the Harry Gwala District Municipality is no exception. In this regard, public finance is a decisive and overriding factor in ... -
Assessing the state of public participation and service delivery : the case of Maphumulo Municipality.
(2016)Public participation and consultation remains an integral tool used by the state to communicate and interact with citizens on the ground, especially about services and programmes to be provided to communities. The precepts ... -
Public sector knowledge management in a knowledge economy : the case of eThekwini Metropolitan Municipality.
(2015)In the 21st century, which has been labelled the information age, knowledge is predominantly seen as one of the most, if not the most, important asset in organisations. Knowledge should therefore be managed carefully. ... -
Performance management systems in meeting services delivery targets : a case study of Maphumulo Municipality.
(2016)Delivery of services to communities appears to be the leading cause of protests around South Africa, with communities turning to protest action to vent their anger at the lack of services they experience. This heightened ... -
Factors influencing employee turnover rates in an insurance call centre environment.
(2016)It is vital to understand the nature of the factors that contribute to employee turnover in the call centre environment. This study investigates unique or industry specific factors that contribute to high turnover rates ... -
The adoption of agile software development methodologies by organisations in South Africa.
(2015)The software development life cycle (SDLC) is considered to be the oldest software de-velopment methodology and is often described as a deliberate, methodical and structured approach that is used by development teams to ...
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