School of Management, IT and Governance
Recent Submissions
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Training, development and performance in a public corporation : case study of the Nigerian railway corporation.
(2013)Rail transport in Nigeria confronts the challenge of providing more efficient services to serve the needs of the economy. Past neglect of the corporation has led to poor performance, contributing less than .5% to GDP. A ... -
Workplace harassment and its impact on staff performance : a case study of a South African Higher Education Institution.
(2013)Higher education institutions (HEIs) face many challenges that arise both from the external environment and from their internal structures. They have to comply with the Constitution of South Africa and employment ... -
A survey of the perception of sport brands amongst select customers in the Pietermaritzburg region.
The global sportswear industry has experienced significant growth with future growth projected to reach a value of US $125 billion and a category growth of 6% (Lucintel, 2012). Two brands dominate this category, namely ... -
An analysis of complementary competence co-branding potential in the beer industry.
Co-branding, where two or more brands are used to market one new product, has been proposed as a potentially cost effective marketing strategy in highly competitive mature industries. The objective of the study was to ... -
Pietermaritzburg consumers' awareness, attitudes and purchase decisions with regard to green products.
The depletion of the environment is a serious phenomenon which has been a highly debated issue in the past few decades (Sanders, 2007:1; Straughan & Roberts, 1999:558). However, there is general consensus about the presence ... -
Developing a competitive marketing strategy and model for the premium beer brands in South Africa.
The Research Problem South African Breweries has been losing market share as a result of competition from international brands such as Heineken, Amstel, Windhoek and many more entering the local market. South African ... -
The consumption of disposable income among female mall shoppers in Pietermaritzburg.
The growing significance of the female market gives marketers impetus to tap into this promising market. Much can be gleaned from the consumption habits of women. Numerous studies conducted provide statistics of consumer ... -
Service quality and customer satisfaction : the case of private universities in Kenya.
Abstract available in PDF file. -
Impact of strategic communication policy on service delivery and good governance within KwaZulu-Natal Department of Sport and Recreation.
(2014)Strategic communication within the public sector is a direct determinant of the quality of service delivery provided to the constituency of the current regime. As a critical tool of good governance, the effectiveness of ... -
A critical analysis of the emerging models of power amongst South African Women business leaders.
(2016-03-04)This study aims to understand and analyse the emerging models of power amongst South African women business leaders. The focus of this study is on women’s construction of power in relation to their leadership roles within ... -
An assessment of compensation management and motivation on organisational performance in the insurance industry in Nigeria.
(2014)Compensation management is used by human resource practitioners and is a human resource functions that determines the decision of both job applicants, current employees’ and the management of any firm. This study ... -
Consumer awareness, ethnocentrism, attitude and purchase behaviour toward imported poultry products : a Zimbabwean perspective.
(2016-03-04)The global poultry meat industry has become very competitive as a result of increased international trade of poultry products for the past few decades while consumer behaviour studies focussing on international markets ... -
Optimising information sharing within the Massmart supply chain network.
(2016-01-19)The promotion-driven retail chain within the Massmart group resembles variability upstream and downstream of the supply chain. This variability may be associated with mis-alignment of supply chain activities and the in-house ... -
The prevalence and magnitude of social loafing in an organisational setting.
(2016-01-18)Organising people into groups or teams should theoretically result in synergistic effects and optimal performance. People should be more productive, further motivated and exert additional effort and input when working ... -
University of KwaZulu-Natal Learning Management System (LMS) Review
(2015-12-10)The current article looks at the implementation on Open Learning Systems, in particular the Learning Management System (LMS) adopted by UKZN. Currently UKZN uses Moodle which has been very popular. -
An investigation of the management of human resource policies in KwaZulu-Natal Provincial Treasury.
(2015-11-19)Christensen (2005:77) states that there are very few line managers who are really involved in setting human resource strategy and very few HR leaders who work hard enough in inviting management into the world of HR. Every ... -
Determinants of commercialization of technological innovations in developing economies : a study of Zimbabwe's research institutes.
(2015-11-18)While preceding studies on innovation management have expressed satisfaction in innovation creation by research institutes worldwide, the commercialization of these technological innovations (TIs) remains a major challenge ... -
Inter-organizational relations for effective policy implementation : a case study of the KwaZulu-Natal tourism implementation structure, between years 2000-2010.
(2014)In this study I explore how effective the KwaZulu-Natal tourism implementation structure has been in the management of inter-organizational relations for tourism policy implementation using an interpretive social science ... -
Impact of mobile health services within Ilembe Health District : a Batho Pele perspective.
(2014)With the launch of a representative government in 1994, the service transformation agenda highlighted the need for equitable and accessible services. The locus and focus of Primary Health Care lies in ensuring that ... -
Narrowing the municipal funding gap : a metropolitan perspective in South Africa.
(2015-10-01)Metropolitan municipalities play a vital role in service delivery at grassroots level. South Africans suffered from a lack of basic municipal services during the Apartheid era. Accordingly, post-apartheid municipalities ...
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