Evaluation of strategic outsourcing of the laboratory at Blendcor.
Kuzwayo, Bongani M.
MetadataShow full item record
The aim of this study is to evaluate the strategic outsourcing of the laboratory at Blendcor. The organization and the relevant theory have been introduced in the introductory chapter. This also,formulated the problem statement and the objectives of the study. The structure of the study is summarized in this section. The second chapter builds the theory and the model to analyse the strategic problem at hand. This chapter start by defining the key success factors in the hope of identifying the organizational resources that excel on these, thus become core competences. In the light of this, a discrepancy is identified as a shortfall of company resources. This calls for the need of outsourcing the activity; the theory of contracting is thus discussed. The theoretical review closes off with the organizational culture, which is mostly affected by changes brought to the company by outsourcing. The strategy evaluation model is then developed. The third chapter takes advantage of the secondary data available, and a case study is formulated on these. The major portion is made from the company magazines and data from a consultant's study. However, observations were included to some extent. Chapter four evaluates the laboratory outsourcing strategy using the model developed in chapter two. The case study serves as a source of data. The theory from chapter two provides most of the tools used. The last chapter concludes by giving the possible solutions to the objectives of the study. The outsourcing of the laboratory is disapproved. The poor performance can be attributed to the inefficiencies in the value chain activities and poor organizational culture that does not support strategy implementation. It is thus suggested that turnaround-oriented strategies are implemented and cultural transformation is effected.