This study on IT strategy was conducted at the National Ports Authority of South Africa. Firstly literature review was undertaken in the field of Business Strategy and to a larger extent on IT strategy. This culminated in a model that could be used to benchmark against the IT strategy being used at the National Ports Authority of South Africa. Due consideration was also given to the implementation of strategy in the literature review which could be compared with the implementation of strategy at the National Ports Authority of South Africa. The company situation was thereafter presented and discussed in context with what was covered in the literature review. An impact study of the IT strategy on the business processes at the National Ports Authority was also conducted. Interviews were conducted to determine what was working well and also what was not working well at the National Ports Authority of South Africa. Finally recommendations were provided to the National Ports Authority of South Africa on how to improve the business processes and the strategy formulation process.

Thesis (MBA)-University of Natal, Durban, 2003.