Educator's perceptions of the effectiveness of the training for the Integrated Quality Management System.
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Date
2009
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Abstract
The purpose of this study is to explore the perceptions of educators on the
effectiveness of the training for IQMS. The study explores just how effective the
training was and what does this mean for the classroom practitioner in their
implementation of the IQMS. Since 1994, the South African Department of Education
has directed the educational system through a series of initiatives and has set quality
assurance of the education system as its overriding goal. In 2003 the Integrated Quality
Management System (IQMS) was gazetted as a national instrument for the evaluation
of educators and schools. The appraisal is driven not only by the need to develop, but
also to evaluate individual educators for salary and grade progression, affirmation of
appointments, rewards and incentives. It is a particularly sensitive initiative and
therefore the advocacy and training should address management issues of appraisal
and be adequate to promote effective implementation. Currently, the training program
employed by the Department of Education is the ‘cascade model’; starting with the
national team and involving other teams at subsidiary levels. The one to one interviews
and the group interviews comprise of level one educators who have gone through the
process of IQMS. These respondents are at the lowest level of the cascade model of
training used. The main finding was that most of the respondents were unhappy with
the training they received and felt that the Department in terms of retraining, support
and intervention programs did not support the initial training. The study recommends
that it is essential for the Department to have a national / provincial training
coordinator who is allocated a limited time slot at subsidiary training programs to
clarify all the relevant issues and questions in the training program. This would give a
national / provincial perspective on the implementation of IQMS. The study also
recommends further training to be convened to clarify inconsistencies in the
implementation of IQMS.
Description
Thesis (M.Ed.)-University of KwaZulu-Natal, Durban, 2009.
Keywords
Total quality management in education., School management and organization--South Africa., Theses--Education.