Comparing the levels of housing satisfaction between the site and services and settlement upgrading housing projects : a case study of Tshelimnyama phase 3, Illovo phase 4 and Old Dunbar and Bester's Camp.
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Date
2011
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Abstract
This dissertation compares the levels of housing satisfaction between the site and
services and informal settlement upgrading projects. In South Africa, the government
embarked on the incremental approach to housing as a way of addressing housing
challenges such as slow delivery rate, poverty and budgetary constraints. Within
incremental housing polices, site and services and informal settlement upgrading
housing projects are two housing delivery methods that are being used to provide
housing to low income households. One of the challenges with the implementation of
incremental housing delivery method in South Africa has been over-emphasis on the
implementation of site and services at the expense of informal settlement upgrading
housing projects. The broad aim of this dissertation is to compare which of the two
delivery approaches yields higher levels of satisfaction. The research method
employed in the study was Normative Style of comparism which is used to compare
the levels of satisfaction and usefulness of housing to the user. To evaluate the levels
of housing satisfaction between the site and services and informal settlement
upgrading, the researcher set indicators of housing satisfaction, specifically location,
the size of the dwelling unit, the quality of building materials, residential quality,
security of tenure and the ability to use a house for income generating opportunities.
Polices such as Chapter 13 of the National Housing Code (2009) and the Breaking
New Ground (2004) indicate a significant shift in respect of informal settlement
upgrading. The study’s findings showed that there are higher levels of housing
satisfaction in the informal settlement upgrading housing projects than in the site and
services because, beneficiaries make conscious choices about where to locate their
housing. It emerged that beneficiaries satisfaction with the choice of specific
settlements was usually linked to their livelihood strategies for example, proximity to
jobs, cost of transport and cost of living. Such satisfaction was not forthcoming in
poorly located sites and services schemes, whose strength was therefore only on their
formality, secure tenure and basic services. The contribution of this study is not only
to highlight circumstances that make housing satisfactory but also to ensure that
informal settlements upgrading becomes entirely practiced on an equal basis as site
and services.
Description
Thesis (M.Housing)-University of KwaZulu-Natal, Durban, 2011.
Keywords
Theses--Architecture., Public housing--Resident satisfaction--KwaZulu-Natal., Public housing--Resident satisfaction.