Now showing items 1-10 of 48
Organisational culture and values in the South African social security agency : a Batho Pele perspective.
Abstract not available.
Evaluating public sector service delivery at KwaZulu-Natal provincial hospitals : a case study of the Durban Metropolitan and Ilembe region.
The Constitution of the Republic of South Africa,1996 (Act 108 of 1996) and the Patients’ Rights Charter (Patients’ Rights Charter: Online) guarantee all citizens the right to basic health care services (South Africa, ...
A study of land reform and its impact in the Greater Letaba Local Municipality of the Mopani District in the Limpopo Province.
Since the dawn of democracy in South Africa, numerous land reform projects have been approved by the Minister of Rural Development and Land Reform. This dissertation focuses on the Greater Letaba Local Municipality in the ...
Managing diversity in the transformation of pubic further education and training colleges in KwaZulu-Natal.
The restructuring of the technical colleges brought with it some challenges which the college managers, supervisors and administrators have to address on their day-to-day administration of these institutions. The merging ...
The role of community-based organisations in promoting the welfare of communities : a case study of Jozini Municipality.
The objectives of the study were to assess the role of the Community-Based Organisation (CBO) in promoting the welfare of the communities in Jozini area in the uMkhanyakude district, to examine the challenges faced by ...
Effectiveness of outcomes-based performance management : KwaZulu-Natal cases of Department of Agriculture and Environmental Affairs and of Provincial Treasury.
In a democratic Republic of South Africa, the public service is expected to ensure effective performance that delivers services to all citizens. Public service organisations are obligated to equip employees with adequate ...
An evaluation of water and sanitation provision by Uthukela Water in selected districts of KwaZulu-Natal.
This research study is about the evaluation of UThukela Water on the provision of water and sanitation services in Amajuba District and UMzinyathi District municipalities, which form part of uThukela catchment basin in ...
Role of traditional leadership in service delivery : a case study of eThekwini Municipality.
The study analysed the role of Traditional leaders in service delivery within eThekwini Municipality. The study makes an in-depth analysis of both the pre- democratic and post democratic local government dispensation and ...
Multipurpose community centres as the primary vehicle in service delivery [electronic resource] : trends and challenges.
When the African National Congress took power from the apartheid regime in 1994 it promised to transform the public service by eradicating the inequalities of the past in the provisioning of basic services. The ANC-led ...
The role of the Centre for Community Justice and Development in indigenous governance of social justice in Impendle, KwaZulu-Natal.
The Role of the Centre for Community Justice and Development in Indigenous Governance of Social Justice in Impendle, KwaZulu-Natal Although a post-apartheid South Africa emerged in 1994 and an internationally ...