Evaluating the MBA students perceptions about UKZN elearning support systems which are Moodle and Student Central Systems.
Higher education institutions have a challenge to position themselves in line with the demands of education through modern technology in the 21ˢᵗ century. The challenge is mostly limited budget and technology resources coupled with policies that are stringent towards innovation. Information and communication technologies (ICT) have been adopted by many industries as the way of doing business and communicating with customers. Higher education institutions cannot afford to be left out in this area. There is a growing need every year for Universities to invest in learning support systems in order to enhance the quality of teaching and learning. The time has come to extend teaching and learning beyond the classroom and learning support systems compliment this concept very well. The aim of this research is to assess the students’ perceptions about Moodle and Student Central in the University of KwaZulu-Natal within the MBA program. The study also aims to evaluate the contribution made by the ICS staff, academic staff and administration staff in making these systems a success. The impact of user friendliness of these two systems is also evaluated based on students’ perception. A quantitative method was used in this research in a form of an online questionnaire which was sent to the class representatives in the 3 MBA groups via Lime survey. Respondents participated in the study voluntarily and the response rate was great. Some responses were captured manually after questionnaires were handed to the different class groups. Results were than analysed using descriptive analysis first provided by the Lime survey tool and further analysis were done in Microsoft Excel. The findings on this study were around the MBA students’ perceptions about Moodle and Student Central were discussed. This included looking deeper into the variables like gender, age and the Industry sector. Furthermore aspects of ICT support, the role of administrator and the system user friendliness were found to have an impact on the students’ perceptions. Comparisons were also made to existing literature where in some cases there were agreements and in some cases there were differences. The main recommendation were about a possible combination of the functionality from the two systems and adding tools like collaboration which were highlighted in the study as important factors when it comes to motivating students to make use of these systems for teaching and learning purposes.
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