Investigating the impact of the taxis recapitalization programme on the transport industry : a case study of the Warwick Avenue taxi rank in the eThekweni Municipality.
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The Taxi Recapitalization Programme1 was implementation in 1999 with the purpose of formalizing and regulating the SA taxi industry. The estimated time of the implementation was 2005. The South African taxi industry has a bad name because of violence, unsafe and un-roadworthy taxi vehicles, as well as lengthy strikes have contributed to the reputation. The year 2010 was earmarked to remove all un-roadworthy vehicles from SA public roads; however this has not been achieved. The introduction of the TRP brought hope to a number of commuters who were victims of taxi violence. This study investigated the impact of TRP on the transport industry in the eThekwini Municipality. The study employs a qualitative research methodology that was used to collect data from the Chesterville Taxi Rank in the eThekwini Municipality. The data was collected from taxi owners, taxi drivers, taxi marshals, and passengers. It is suggested that the TRP has failed to achieve its objectives. This is supported by the fact that SA roads are still packed with un-roadworthy taxi vehicles, taxi violence is continuous to take place, and the industry is still informal and unregulated. The findings of this study illustrated that in order for TRP to attain its goals of formalizing the taxi industry, the government should allow all relevant stakeholders to influence decision-making processes.